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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Scam! Bought a groupset and received an empty box. Customer service is an absolute joke to deal with and not helpful at all.
Update: Received refund, but only after threatening to take the issue to credit card company. Didn't even receive apology. Wouldn't call it exactly amicable, but they have to try to make themselves look good. Can't recommend bike-discount.de to anyone
Detailed description, large selection of items, excellent packaging, good prices, fast delivery. Praiseworthy service.
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Jun 3, 2023
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Jun 2, 2023
Verified review
My favourite online shop!
Good pricing, product availability, fast shipping… BD really nails it!
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Jun 2, 2023
Verified review
could be faster
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Answer by bike-discount.de/en
Jun 5, 2023
Dear customer, unfortunately there were bottlenecks in our logistics due to strongly increased sales. The delivery time has increased slightly in some cases for individual customer orders. We apologize for any inconvenience this may have caused.
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