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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
They need a long time to prepare the ordered and send it to the EU, where everything should normally be delivered within three days.
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3 days ago
Under review
I pay for DHL Shipping €15, and I received my package after 15 days!
They don’t even answer to my email for that…
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Answer by bike-discount.de/en
17 hours ago
Dear customer, thank you very much for your order and your review. We are very sorry that there was a slight delay in shipping. However, I have checked your details: the shipment arrived much earlier than 15 days after you placed your order. We appreciate your patience, and we hope you enjoy the products you ordered.
3 days ago
Verified review
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Answer by bike-discount.de/en
3 days ago
Dear customer, thank you for your order and your review. Is there anything else we can do for you? You can reach us at any time via our contact form, we are always happy to help.
3 days ago
Verified review
Unclear about long delivery time
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Answer by bike-discount.de/en
3 days ago
Dear customer, thank you for your order and your review. I have checked your details: the order was sent to you a few days after you placed it. There was a weekend between the order and the delivery, otherwise the shipment would have been delivered to you even faster. We hope you enjoy the items you ordered and are always happy to help with any queries you may have.
4 days ago
Verified review
Simple, fast and great prices.
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4 days ago
Verified review
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4 days ago
Verified review
Product was faulty. Returned to fox uk immediately under warranty. Not informed of import duty. Probably neither are the shops fault directly but otherwise all good
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