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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Good;
-Purchase was easy, website easy to navigate
-Quick shipping
Bad;
-Support is generally pretty slow
-The bike box was beaten to hell; there could have been more support in the box to minimize this time of damage; thankfully, the bike was mostly undamaged.
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12 days ago
Verified review
Delivery took longer than expected, that could be improved. Ideally with faster shipping options or at least clearer timelines. Otherwise, the products are exactly as they should be and at great prices. Will recommend.
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Apr 9, 2024
Verified review
I ordered a bike and everything went great. The delivery time was long due to the spring season. The bike arrived home well packed. Comes with instructions on how to get the bike ready to ride. No complaints! - Finland
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12 days ago
Verified review
Shipping options
Everything with my orders is fine, only problem is the expensive shipping costs to Bulgaria via DHL, if you find another option for cheaper it would be perfect. Thank you for your good work and all the best
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Apr 16, 2024
Verified review
Transport/shipment, it would be very positive if the carrier provided an indication of the expected delivery date. I never know when we will be able to receive the order, it depends on the freight forwarder.
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8 days ago
Verified review
Tälläkertaa lähettäjä oli kirjoittanut tärkeät tiedot osoite korttiin.Aina näin ei ole,olen joutunut etsimään pakettia koska puhelinnumeroni puuttui.Yleisesti toimitukset ovat OK.
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Apr 14, 2024
Verified review
Expensive shipping costs in Greece
I would put 5 since the prices are really good but the bad thing is that the shipping costs in Greece is 15 euros which makes the parts almost the original price from other stores
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7 days ago
Verified review
Product was faulty. Returned to fox uk immediately under warranty. Not informed of import duty. Probably neither are the shops fault directly but otherwise all good
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Apr 12, 2024
Verified review
good prices but slow shipping
good prices, but quite slow dispatching. Takes about 3/5 days, where other takes 2 days
this is my conclusion after several orders in time
Prices are very good
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Apr 11, 2024
Verified review
Had to return shoes as they were too small, very helpful and made this process easy.
Always have received my orders well packaged and in a timely manner.
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10 days ago
Verified review
There was an issue with the initial package...delivery company didn´t send it...but Bike-Discount quickly solve the problem, and I did get my products
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6 days ago
Verified review
They need a long time to prepare the ordered and send it to the EU, where everything should normally be delivered within three days.
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