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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Excellent turnaround on my order. Within hours. Stock control is excellent. If it’s out you give an expected due date that’s often exceeded. To do better- I build my order over a feed days as I need items but if I don’t place the order within a few days the basket is emptied and I have to start again - if that could be sorted would be great. Also if items go out of stock while in my basket you remove the item without a message or stock out message and I don’t realise it’s gone out of the basket.
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Apr 25, 2024
Verified review
First of all, great bikes at super low prices. The search for new equipment should start with Bike Discount. The order arrived very quickly and in perfect condition. The bike came practically ready to ride. Contact with the seller 5 stars. I recommend it to literally everyone.
If I were to find any disadvantages, it would be the selection of available bike versions on the website. Sometimes we just have to give up something for the sake of something else.
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10 days ago
Verified review
DE vs SK
Vzhľadom k tomu, že som urobil v tomto obchode viacero objednávok a všetky boli vždy v poriadku, tak ani nemám v podatate žiadne výhrady. Jediná vec, že pre objednávky konkrétne k nám na Slovensko sa zmenilo poštovné a cena každej položky sa o cca jedno percento zvýši ak prejdete k platbe...
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Apr 29, 2024
Verified review
Online order sent to DK works great
As soon as the parcel is registered in Germany I can see it in my mail app. Very convenient and easy
Always count with delivery chaos and Bike Daicount will solve everything! A Happy customer 100% satisfied! 😊👌✌️
Always count with delivery chaos. Though you will always get your bike and products, though it may take time. The bike package is outstanding well packed. If something is missing in your package Bike Discount will fix it! Just call them even if you are in panick mode, they will help you. And they will solve all the problems fast.
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7 days ago
Verified review
Good selection of products, fair price, good communication channels.
It would be even more nice to have the option to select a package box(automat) of the delivdery provider (for example DPD box).
I prefer DPD (from bike-discount) because I can redirect the parcel to a box in case I am not available at the delivery address
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Apr 17, 2024
Verified review
Overall a good experience!
The only complaint I had is that they auto-complete zip codes with cities, which in my case happened incorrectly. However, it didn't matter too much, as the rest of the address was still correct and I got my package quickly and in great condition. Also the customer service experience I had was quite good.
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3 days ago
Verified review
Great Selection/Better Prices
They have the best prices most of the time, and they have a great selection for whatever you need for your bicycles, whether you ride road, gravel, or mountain bike. There are only a few products that I wish were more readily available, but an overall great selection.
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Apr 26, 2024
Verified review
Accurate estimation on re-stock date
The shop provided an estimate on delivery of an item that wasn't in stock here or any other shop. I've set up an email notification and I've received email one day prior to the estimated date. Order was shipped the same day and got to my place very fast.
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12 days ago
Verified review
The best
Good price, flexible returns, good support, overall very good, best online bike shop.
Room for improvement: option to combine/merge two orders when still unshipped. A bit more friendly with delivery/returns for other EU states (Baltic :) )
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Apr 26, 2024
Verified review
Great product selection, prices and quick shipping
Purchased MTB tyres I had a hard time finding locally in Canada. Even with the $ conversion and shipping it turned out to be cheaper to order from bike-discount.de. Great experience. My tyre arrived quick only after a few days.
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Apr 15, 2024
Verified review
I would like to thank the staff of by discount for a good product delivered on time. Among the wishes, I would like to see the delivery of larger goods to Canada, such as, for example, wheels and other large goods. Thanks.
Satisfying offer at great prices!
Honestly it’s my first stop shop if I need/want new bike gear or parts. Even when shipping abroad they beat most competition on price. And as the title suggest they keep great stock.
Have been using these folks for years and they always have delivered with the best selection on MTB tires, excellent prices and fast overseas shipping.
Have recommended them to my family and friends,
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3 days ago
Verified review
Ordered a new set of wheels that were on a discount to a cost i could consider. The wheel arrived and are now fitted and working as good as expected. No delay in delivery and a happy customer
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Apr 29, 2024
Verified review
Webshop is great.. In first order one article was missing in the packet but after quick responce when I did a complaint on it they sent me a missing article in my second order free of charge..
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Apr 16, 2024
Verified review
Overall trustworthy, large assortment and good prices.
I’ve ordered many parts at this webshop. It takes a few days, but prices are good, I’ve never had a wrong delivery and there’s never a fuss about a return. Their assortment is vast.
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Apr 23, 2024
Verified review
Great shopping experience, good choice of items, competitive prices, quick dispatch & delivery.
There could be some discounts on the shipping, if you spend above a certain amount.
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Apr 15, 2024
Verified review
Excellent choice and value for money.
I was able to get what i was looking for when other mtb sites didn't have it.
Delivery tp Ireland was super quick and very reasonably priced.
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12 days ago
Verified review
Purchased wrong item - Flawless Return Procress
The title speaks for itself. I was returned the money the moment they received the item back. Once more, I apologize for the inconvenience caused. Thank you for your Presence.
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