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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Dear customer, thank you for your review and your order!
Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jul 6, 2023
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Answer by bike-discount.de/en
Jul 6, 2023
Dear customer, thank you for your review and your order!
Is there anything else we can help you with? You are always welcome to contact us via our contact form.
Jul 4, 2023
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Answer by bike-discount.de/en
Jul 5, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jul 1, 2023
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Answer by bike-discount.de/en
Jul 3, 2023
Dear customer, thank you for your feedback. We are sorry that you were not completely satisfied. Unfortunately, we cannot find any request from your side in our system. Can we help you? Please feel free to contact us via our contact form.
Jun 23, 2023
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Answer by bike-discount.de/en
Jun 26, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jun 22, 2023
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Answer by bike-discount.de/en
Jun 26, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jun 20, 2023
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Answer by bike-discount.de/en
Jun 20, 2023
Dear customer, thank you for your review and your order!
Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jun 18, 2023
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Answer by bike-discount.de/en
Jun 19, 2023
Dear customer, thank you for your feedback. We are sorry that you were not completely satisfied. Unfortunately, we cannot find any request from your side in our system. Can we help you? Please feel free to contact us via our contact form.
Jun 14, 2023
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Answer by bike-discount.de/en
Jun 14, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jun 12, 2023
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Answer by bike-discount.de/en
Jun 14, 2023
Dear Customer,
thank you for your review and your order. Our delivery conditions can be viewed transparently on our website before the purchase. We therefore ask for your understanding for our procedure.
Jun 8, 2023
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Answer by bike-discount.de/en
Jun 12, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
May 30, 2023
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Answer by bike-discount.de/en
May 31, 2023
Lieber Kunde, danke für Ihre Bewertung und Ihre Bestellung!
Können wir Ihnen noch irgendwie weiterhelfen? Sehr gerne können Sie sich jederzeit über unser Kontaktformular an uns wenden.
May 22, 2023
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Answer by bike-discount.de/en
May 22, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
May 13, 2023
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Answer by bike-discount.de/en
May 15, 2023
Dear customer, thank you for your feedback. If you have any problem with your ordered items, please contact us via our contact form or email. Thank you for your understanding.
May 8, 2023
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Answer by bike-discount.de/en
May 8, 2023
Dear customer, thank you for your feedback. We are sorry that you were not completely satisfied. Unfortunately, we can't find any request regarding this from your side in our system. Can we help you? Please feel free to contact us via our contact form.
May 8, 2023
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Answer by bike-discount.de/en
May 8, 2023
Dear customer, thank you for your order and your review. I have reviewed your case: unfortunately, we cannot send you the documents you requested, as we do not have them ourselves. You have to request these documents from the manufacturer. Likewise, it is not possible for us to modify the invoice. We kindly ask for your understanding.
May 3, 2023
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Answer by bike-discount.de/en
May 3, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
May 2, 2023
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Answer by bike-discount.de/en
May 3, 2023
Dear customer, thank you for your order and your review. We are sorry that you were not completely satisfied with us. If we can still help you in any way, please contact us at any time. We appreciate your understanding.
Apr 28, 2023
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Answer by bike-discount.de/en
May 2, 2023
Dear customer, thank you for your feedback.
We are sorry that you were not completely satisfied.
I have reviewed your case. Unfortunately, it seems that we were not able to help you sufficiently. We are sorry that the post office in your country apparently did not want to accept the parcel stamp we provided. However, it was the parcel stamp, which we provide by default without any known problems. Therefore, we kindly ask for your understanding.
Please feel free to contact us via our contact form at any time if we can help you in any way.
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