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Reviews:

Thank you for your order and your review. We are sorry that you apparently had difficulty understanding the price display in our webshop. I have checked your details: unfortunately I can't find a request from you in our system. Perhaps you would like to contact us again via our contact form so that you use the correct address? However, I can already explain to you that orders must be processed with destination country tax. This means that the VAT of the country of delivery will be applied. It is best to enter your country of delivery on our website from the outset so that the correct price is displayed. If you have any further questions, we will be happy to help you at any time.

Dear customer, thank you for your order and your review. We offer our customers shipping via various logistics partners, including abroad. I can already tell you that we are already planning another, very interesting, international shipping method for the future. If there is anything else we can do for you, we will be happy to help again at any time.

Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.

Dear customer, thank you for your order and your feedback. We are sorry to hear that you are not entirely satisfied with the packaging of the item. However, we hope you enjoy the products you ordered, and we are always happy to help.

Dear customer, thank you for your order and your comment. We regret that we were unable to fully satisfy you. I have checked your details. Our logistics partner took a little longer than expected to deliver, we are sorry about that. According to the shipment tracking, the parcel has now been delivered. I could see that our customer service has answered your questions. Did you possibly have a problem with the mail reception? Of course, you can always contact us if you have any further questions. We hope you enjoy the items you have ordered.

Dear customer, thank you very much for your order and your review. We are sorry that our logistics partner apparently took a little longer. A tip: Did you know that you can choose between different transport companies? Perhaps a different shipping service provider is better qualified in your region. Thank you for your patience and understanding.

Thank you for your order and your review. We are sorry that there appear to have been delays in transport. I have checked your details: we processed your order immediately and handed it over to our logistics partner the next day. According to the shipment tracking, it is still on its way. We have already initiated an enquiry with our logistics partner. We are of course still here for you at any time and will find a solution if there are any further delays. Thank you for your patience and understanding.

Thank you for your order and for your feedback. In fact, we are already preparing to offer you more interesting shipping options for international shipping in the future.

Dear customer, thank you for your order and your review. We are sorry that there appears to have been some inconvenience. Unfortunately, I cannot find any communication from you on the matter using the contact details stored in the system. Please feel free to contact us directly, we would be very happy to help you. Thank you for your understanding.

Dear customer, thank you for your order and your feedback. We are very sorry that you have apparently experienced some inconvenience. Unfortunately, we cannot find any enquiry from your side in our system. We would love to help you: You are welcome to contact us at any time via our contact form.

Dear customer, thank you for your order and feedback. We are sorry that your order has not yet been received. I have checked your details. We have processed your order very quickly and handed it over to our logistics partner within one day. You are ordering from a distant country that requires customs clearance. Unfortunately this can take longer and we have no direct control over this. I see that you have already contacted our customer service department. We will do our best to help you and have already started an enquiry with our logistics partner. However, we are confident that you will still receive your order. We are always available to answer any questions you may have. Thank you for your patience and understanding.

Dear customer, thank you for your order and feedback. We are sorry that your order has not yet been received. I have checked your details. We have handed over your order to our logistics partner within one day. For delivery to your distant country, the shipment will need to be transported by various means of transport and customs procedures will be required. Unfortunately these can take longer and we have no direct control over them. I have checked your details and see that you have not yet contacted us. You are welcome to contact us by email or our contact form at any time so that we can initiate an enquiry with our logistics partner. We would like to assure you that we will help you in any case. However, we assume that the order will still be delivered to you correctly. We are always available for any queries you may have, so please feel free to contact us at any time. We thank you for your patience and understanding.

Dear customer, thank you for your order and feedback. We are sorry that your order has not yet been received. I have checked your details. Once again, we have processed your order very quickly and handed it over to our logistics partner within one day. You are ordering from a distant country that requires customs clearance. Unfortunately this can take longer and we have no direct control over this. I see that you have already contacted our customer service department. We will definitely help you and have already started an enquiry with our logistics partner. However, we are confident that you will still receive your order. We are always available to answer your questions. We thank you for your patience and understanding.

Dear customer, thank you for your order and feedback. We are sorry that you were not completely satisfied. There are several places on our website where we make explicit reference to applicable customs duties. For our customers from the UK, we also have a detailed and separate information page. Thank you for your understanding.

Dear customer, thank you very much for your order and your review. We are sorry that the transport of your order is taking a little longer. I have checked your details: we handed over your order to our logistics partner on the same day. Apparently the delivery to your country of delivery is taking a little longer than expected. Unfortunately, I cannot find any request from you in our system. You can of course contact us at any time so that we can help you further. We can initiate an enquiry with the logistics partner. Thank you for your patience and understanding.

Dear customer, thank you for your order and comment. We are indeed able to adjust our prices. We regularly offer new and excellent deals to our customers. Price adjustments are standard practice and sales are made at the price in effect at the time of purchase. We have checked your details: In this case, we will refund you the difference once as a gesture of goodwill. However, please note for the future that the current price will always apply and is binding, and that offer prices announced subsequently cannot of course be claimed retrospectively. Thank you for your understanding.

Thank you for your order and feedback. We are very sorry that there seems to be a delay in the shipping process. I have checked your details and I can see that we have processed the shipment quickly and handed it over to our logistics partner. Our customer service team is currently processing your request. We will contact the logistics partner immediately and investigate. It is possible that the shipment is currently being processed by customs. In any case, we are here to help and are available at all times. We thank you for your patience and understanding.

Dear customer, thank you for your feedback and enjoy your order. Is there anything else we can do for you? You are very welcome to contact us at any time using our contact form.