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Reviews:

Dear customer, thank you very much for your review and order! Is there anything else, we can help you with? You can always contact us using our contact form.

Dear customer, thank you for your order and for your feedback. We apologize for any inconvenience caused and thank you for your understanding.

Thank you for your order and your review. We apologize for the inconvenience you have experienced. Our logistics partner has informed us that an error occurred in the routing code for some shipments. As a result, the parcel was routed incorrectly during transportation. ( This has now been fixed.) Unfortunately, your order was one of the affected parcels. We have therefore organized a new shipment of your order as quickly as possible and sent you the corresponding tracking code by e-mail. Our customer service is in contact with you. We assure you that we will help you in any case. Thank you very much for your patience and understanding.

Dear customer, thank you for your order and for your feedback. We are sorry that we were apparently unable to fully satisfy you. Is there anything else we can do to help you? Please feel free to contact us at any time using our contact form.

Thank you for your order and your review. We are sorry for the inconvenience you have experienced. In fact, our logistics partner informed us of an error in the routing code of several consignments, which resulted in the consignment being misrouted during transportation. Unfortunately, your shipment was also affected. We have immediately arranged a new shipment and sent you the tracking code. I could see that the shipment has already been delivered to you. The problem with the incorrect routing code has now been resolved. Thank you very much for your patience and understanding.

Thank you for your order and for your feedback. Is there anything else we can do for you? Please feel free to contact us at any time using our contact form.

Thank you for your order and review. We would like to apologize again for this error and the inconvenience it has caused you. I have checked your details: We are happy to have issued a refund for the faulty part. Please note that externally purchased materials must be approved by us before a refund can be issued. In many cases, we can send our customers replacement materials free of charge. We would like to thank you for understanding, and we will do everything we can to prevent this from happening again.

Thank you for your order and your review. We hope you enjoy the items you ordered. If we can help you in any way, please feel free to contact us at any time using our contact form.

Thank you for your order and your review. I have checked your details: We have quickly packed your order and handed it over to our logistics partner. However, we are very sorry that there was a delay on the transportation route. As I could see, the shipment has been delivered to you in the meantime. If we can help you in any way, please feel free to contact us at any time using our contact form. Thank you for your understanding and patience.

Thank you for your order and your review. We are very sorry for the inconvenience caused during shipping. Our customer service will contact you again and offer you a solution. Thank you for your patience and understanding.

Dear customer, thank you for your order and for your feedback. Is there anything else we can do to help you? Please feel free to contact us at any time using our contact form.

Thank you for your order and your review. We are sorry that the delivery of the requested item has obviously taken a little longer. We hope you enjoy the items you ordered. If there is anything else we can do for you, we are always happy to help. Many thanks for your patience and understanding.

Thank you for your order and your review. Would you like to give us more details about which payment methods you would like to use? You are welcome to give us feedback via our contact form.

Thank you for your order and your review. We are very sorry that our logistics partner has apparently caused some inconvenience with the delivery. We have indeed been informed by DHL that the logistics partner has experienced problems with the routing code of the shipment. Please contact us again so that we can offer you a solution straight away. Thank you for your understanding and patience.

Dear customer, thank you for your order and for your feedback. Is there anything else we can do for you or would you like to tell us more details? Please free to contact us at any time using our contact form.

Thank you for your order and your review. We are very sorry that there were apparently inconveniences with the delivery by our logistics partner. I hope we have now been able to resolve your issue appropriately. Please contact us via our contact form if you still need help. Thank you for your understanding and patience.

Dear customer, thank you for your order and feedback. Can we be of any further assistance? Please feel free to contact us at any time using our contact form.

Dear customer, thank you for your order and for your feedback. Is there anything else we can do for you? Please feel free to contact us at any time using our contact form.