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Reviews:

Awful delivery experience (order n. 30052405219) - the delivery system did not deliver my ordered package. I was not contacted at any given moment, neither was I informed of the package delivery status whatsoever. I ask for a full refund of the order payment.

Biggest let down is the fact you have to pay return costs yourself wich from Finland to Germany is quite much.

Very nice bike , but a lot of rattling sounds, also after 20km the complete crank with pedal fell off. "Bike-discount" agree to pay for checking in the local bike store. But the some sounds are still exists and nobody understand from what places they are.

Ordering from Nordic countries some difficulties occured when returning part of the goods. It was difficult to find info how to accomplish the returnement. I had to ask from the support. In the end I could not find any other way than to pay local post office slow freight of 28€ (express was ten times more expencive) , I had to stress that they arrive sooner than 14days. when the original freight via Dhl express was only 15€. When goods came it was really quick alltough, which I was very happy and surpriced.Second order I thought to use the same dhl express, but that was not option anymore (i figured maybe it was the wheight and soze of the paggage), Now I have painfull waiting in the middle of the season. First order came in 30hours, the next was picked and packed while I asked about it 3 working days later. Well I know, live and learn, order before season. Some information could be more visible and clearly altough. Anyways happy about the portfolio and the quality of the products. Also impressed that 1st deliver was super fast.

For parts its good bike discount. but dont buy radon bikes biggest trash i ever bought customer service not supporting any thing bike has bin there they did nit fixs the bike problem got worse

It’s always buyer beware. But in my case a “do you want” the optional part that permits the fender to fit more models of bike would have been appreciated. Tips or add ons are ok to suggest if relevant.

DIdn't get the product, plus no money back so far. Plus strange that you dont offer Ideal payment, that would make it way easier for NL people, plus this problem would not have happend! So no im not happy!

Good afternoon, The package arrived at the delivery address in this state. It turns out that the delivery address is at my place of work and a colleague of mine accepted the box in this state. The problem is that the sprocket wheel for CS-M9100/M8100/M7100 is missing. During transport, someone broke the tape on the box, and as the items are small,they ended up getting lost along the whay. Attached is the state in which the box was delivered to my co-worker, and the items inside the box.(photo attached) How are we going to resolve this situation? I urgentely need these missing items. Carefully; Marco Santos

They always got incomplete delivery address from Paypal and caused delayed delivery. I asked them for assistance to update the address but they refused to do so. I will not purchase anything from them if I have other choices.

RFR RACE Flat Pedals the bearing 13x6x5mm started rattling after 90km ride.This is the second such pedal with the same problem.These bearings 13x6x5mm are too weak.

Remember to include a tracking number, and to replay to mail. Henrik