bike-discount.de/en
Reviews:

14,253 reviews in the last 12 months47,746 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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9 days ago
 Verified review
Bike-discount is preferred bike parts source for me in most cases. Biggest thing I would like to get improved is user interface language and delivery country to stay saved in cookies, so I do not need to select it again and again each time visiting bike-discount.
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10 days ago
 Verified review
You carry a varied range of items for DIY bike enthusiasts, sometimes you have examples of how to deal with fittings etc., so I would like to see more of this so that one can understand how those fittings etc., work......I hope I make myself clear on this .
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7 days ago
 Verified review
I cannot complain how fast the items ordered were processed and handed other to DHL. DHL has however taken possession of the items ordered on the 3rd of February and as at the 22nd of February the items which were shipped by air have not yet been delivered.
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20 hours ago
 Verified review

Fast delivery and great price !

The fact that I could order a pair of Continental tires that I could not get living in my own country of the United States. The fast delivery everything was dispatched quickly even though I had to pay a shipping fee it’s OK with me.
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NS
Feb 7, 2024
 Verified review

Bike-discount is the go to page for my cycling gear

Bike-discount is the first place I check when I need stuff for cycling, usually best prices and would have plenty of options to choose from with best delivery times & track record so far even compared to amazon or my local shops.
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Feb 2, 2024
 Verified review
Excellent service from Bike Discount. Cheapest retailer I could find for both Sidi Tiger 2 and Shimano XTR M9100, great value. Goods did take awhile to get from Germany to UK but no drama. Would definitely recommend. Wunderbar!!
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Jan 30, 2024
 Verified review

Favorite bike e-shop

Great prices. A lot of products to choose from. Out of stock notification helps a lot + they restock pretty often. Great product descriptions. Not sure what else could you add to improve the UX. Site looks and works great.
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Feb 15, 2024
 Verified review

The best !

I've ordered a sh@t load of stuff and two new bikes, and everytime the service is excelent ! A enormous variety off product, and the online dealer for the Radon bikes, combined with a quick delivery and good prices
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6 days ago
 Verified review
Nice products and price, but had some With payment and could not get any help from service desk. There was also an issue with size tabel for rhe swimsuit. GB and D size was not showed in a good way. So it was to small
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10 days ago
 Verified review

Excellent postorderbedrijf !

Nu derde bestelling. Een plezier om met bike discount te werken. Naast zijn scherpe prijzen is er een zeer correcte en uiterst vlotte levering. Goede overzichtelijke site. Direct bevestiging via mail na bestelling.
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3 days ago
 Verified review
Great and fast customer service, unbeatable prices and a wide range of products. I do not love the very long delivery time of bikes (it sometimes takes longer than a car delivery) but this is rather common nowadays.
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2 days ago
 Verified review
Everything is great, only a small complaint about the delivery within Croatia, there is no email or mobile notification when the package arrives, the delivery person will call you when he is in front of the house.
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Feb 1, 2024
 Verified review

ΔΙΟΝΥΣΗΣ απο Ελλαδα

πολυ καλο καταστημα.εχει τα παντα για το ποδηλατο μου και τον εξοπλησμο μου σε παρα πολυ καλεσ τιμες. το μονο αρνητικο ο χρονος παραδοσης για ελλαδα αλλα αυτο ειναι προβλημα της μεταφορικης που συνεργαζονται ,
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Feb 9, 2024
 Verified review
Харесват ми цените на стоките, подробното описание, бързата доставка и най вече обратната връзка когато направих запитване за даден артикул. Малко е скъпа доставката, но цените на стоките са на ниво.
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Feb 9, 2024
 Verified review
prices are for germany, and they increase once they are added to the card. It I already set my account and added country, I would assume prices will be already adjusted before going into the cart
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Feb 6, 2024
 Verified review
I like the after sales service and problem solving by the employees. Regarding what to do better is that some products are out of stock. So if you can try your best to get them back in stock
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20 hours ago
 Verified review
Wanneer bepaalde onderdelen vermist waren door de transport firma er mij dadelijk de vermiste onderdelen opgestuurd werden 👌 Wanneer je veel koopt zou je wel eens een korting logen ontvangen
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22 hours ago
 Verified review

Nothing could be done better!

Everything arrived on time and well packed, the price was good, and riding my bike is so much fun with the new parts! From this experience nothing could be done better! Thanks bike discount
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Jan 30, 2024
 Verified review

Best price/value

Bike was shipped within the promised period. Packaging was also safe and secure. 5* to bike-discount. DHL could improve, at least an email or phone call would be useful before delivery...
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Feb 13, 2024
 Verified review
Jeg er generelt meget tilfreds med at handle med Bike-discount.de Jeg modtager altid den bestilte varer indenfor ganske kort tid. Jeg er meget tilfreds og handler helt sikkert der igen.
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