bike-discount.de/en reviews | Read 22,546 bike-discount.de/en reviews

Reviews for bike-discount.de/en

4.78/5.00

Excellent

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1,091 verified reviews in the last 12 months

5 stars

87 %

4 stars

9 %

3 stars

1 %

2 stars

1 %

1 star

1 %

22,546 total reviews

This is how we ensure that reviews come from real consumers.

the most relevant positive review

9 months ago

I was shopping at bike-discount for the first time and I liked the quick answers to my questions and the support seems to be very good overall. The delivery time was relatively quick despite difficulties caused by the flooding. The information about the order status and the tracking information was also helpful. I also think the prices are competitive and the selection of goods is huge, but well categorized and everything is easy to find. Overall, I would recommend the shop to anyone. Regarding improvements, I would only suggest to send an information about possible delay in delivery in advance without waiting for customers to ask if their order is going to be sent in time. But I also understand that it is not always possible to inform everyone about unexpected delays in advance.

the most relevant critical review

9 months ago

I was instructed by a shop assistant to be rather notified via email when my wished product is available. Did not happen. So i called and what a miracle, bike they had without notifying me as agreed. Later, during phone call with a shop assistant what is going on with my ordered and paid bike the answer I’ve received was it will be available after they “build it up”, which can be 12-20 working days!!! And after that it will be loaded to a courier. After 13 working days i still have no idea what is going on with my ordered and paid bike. First one wait for possibility to order over 7 weeks and further weeks just to be delivered. And still no info. This is Nonsense!!!

Answer by bike-discount.de/en

7 months ago

We regret that there have been significant delays due to the COVID-19 crisis. We have clearly indicated on our site that there are currently delays.

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Positive

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9 months ago

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9 months ago

Answer by bike-discount.de/en

7 months ago

We regret that there have been significant delays due to the COVID-19 crisis. We have clearly indicated on our site that there are currently delays.

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What other customers say about their experience with bike-discount.de/en

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(97)

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7 months ago

Very efficient service and fair pricing. Handled a logistics problem fairly and tried as much as possible to satisfy my requirements. This is my third bulk purchase this year for family and friends. Thank you.

helpful

Verified review|

11 months ago

I was looking for stuff that had long delivery delays to order through a regular bike shop in NL. The stuff I needed was available. The ordering, payment and delivery was as it should be, excellent experience.

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1 year ago

Good response time. Excellent prices. Shipping is high, but doesn't go up if you buy more - $59 for a $800 order. Shipping was relatively fast from Germany to California. The more you buy, the better the deal!

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9 months ago

Bike-Discount.de is certainly The Site I will always return to. It has all the high-end goodies for my bike at very interesting competitive prices. Once ordered, the delivery is very fast, just perfect.

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10 months ago

This store work really well, I recommend it! I am a client here for a long time. Just hope they can continue with competitive prices, I see lately the prices are not so good as I used to see in the past.

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11 months ago

Hebben op jullie winkel website één aankoop product nog op tijd kunnen verwisselen voor één dachten beter product die beter bij ons passen met uitstekend resultaat...mooi zo & van harte merci hoor!

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9 months ago

Easy website and clear that I was not paying VAT as I was in n the UK. Shame that the minimum order value was more than the VAT threshold but I suppose that is to avoid problems down the line.

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9 months ago

Prices and selection are good but expect to cover return costs on your own in case you've picked the wrong size or you don't like the item and you if you're not in one of the supported countries.

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7 months ago

Panagiotis T. from Thessaloniki

Please, think about to change your Greek post partner (ELTA) as they delay to deliver your products to your customers. You can check by your own the day of delivery (information etc) to me....

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8 months ago

Виктор Л. from Санкт-Петербург

I buy from Russia, so all orders with international delivery. The store always collects the order on time and also dispatches quickly. Some products have better prices than other online stores.

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Verified review|

7 months ago

David B. from London

Had to buy from a non-UK store but it wasn’t too difficult in spite of import taxes etc. SRAM Red products are scarce at the moment so it was great to find what I needed from Bike Discount.de

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7 months ago

Good prices. Trustworthy. Give the extra service in custermer relations. Always quality products. Fast shipment. Been buying with them for 7 years now without any problems. Deserves 5 stars.

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1 year ago

Excellent vale for money, prompt delivery to UK, no complications experienced from Brixit. I’ve use bike-discount twice already this year and very pleased with the service on both occasions.

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9 months ago

Kyriakos P. from Cyprus

This is a repeat purchase from Bike-Discount.de and every single step of the process up to delivery, especially during covid 19 lockdowns and delays in shipments, was timely and excellent.

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Verified review|

1 year ago

Dharm R. from Assen

Bought a cube MTB shoes, it looks great and is also comfortable. Furthermore, power bar products for a nice price. Extra discounts would be nice and then I would order products more often.

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1 year ago

Already used Bike Discount 3 times and all the same perfect experience. Good product availability. Confidence in each purchase process. Product delivered on time and safely packaged.

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7 months ago

A great experience in buying, fast and good communication throughout the purchase. Good support too and unfortunately I had to return one item as it didn’t fit, with no problems.

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7 months ago

Werkelijk de goedkoopste aanbieder voor België, zelfs met verzendingskosten erbij. Voor de tweede maal een bestelling geplaatst, slechts enkele dagen later geleverd door DPD.

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1 year ago

Everything was great. Had some potential issues, great communication, solved very quickly. ***** Also had problem to find specific Ergon saddle, found good price and my size.

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10 months ago

Christophe R. from Besançon Frankreich

Un choix appréciable de quoi satisfaire tout cycliste. Un agencement du site parfait et une expédition soignée. Excellente expérience qui sera renouvelée avec grand plaisir

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bike-discount.de/enReviews

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Reviews for bike-discount.de/en

1,091 verified reviews in the last 12 months

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the most relevant critical review

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Reviews for bike-discount.de/en

1,091 verified reviews in the last 12 months

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