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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Fast answer
21 day since I have ordered and make a payment and still no response
I would like to know what is going on with my order and how long it will take to get my order
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12 days ago
Verified review
Hassle-free order fulfillment
The order was completed on time declared on the website, the bike was assembled and well packed in a box, all I had to do was tighten the pedals and straighten the handlebar.
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Mar 28, 2024
Verified review
The package was damaged during transit, clearly the fault of the transport company. After reaching out, they immediately resend the damaged and lost products. Great service!!
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4 days ago
Verified review
Good service!…
I made a wrong order which they canceled quite quickly so I could make the correct order after that everything was fine. The quality of the product excellent. Very pleased
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Mar 24, 2024
Verified review
High quality
After years of purchasing, I can say that I’m very satisfied with quality of service, shipment, and of course goods that are offered.
I would reccomend the shop to anyone!
Great after sales service, always reliable delivery, great products, only downfall is a lot of item's aren't in original boxes etc, but still perfect item's brand new
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Mar 23, 2024
Verified review
Always excellent service, sharp prices, and just a solid shopping experience in general. But especially the service from personal experiences is emphatic, and excellent!
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Mar 26, 2024
Verified review
Bike-discount.de is my "go to shop" for all bike and elecronic related stuff.
Solid company that Never disappoints, fast delivery, great prices and excellent support.
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Apr 4, 2024
Verified review
Highly recommended!
I've ordered 2 times in this shop parts for the race bike. For the time being all is excellent. Good price, quality and realy fast shipment. Highly recommended 👌
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Mar 25, 2024
Verified review
Support
Everything is perfect, except the support didn’t answer my question, before I place the order. It was product related. I found an answer on the competitor website
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Mar 29, 2024
Verified review
Excellent product range & very good pricing
They stock a nice range of products. The web site is user friendly and easy to search. My deliveries have always been prompt. Prices are also very competitive.
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7 days ago
Verified review
good prices but slow shipping
good prices, but quite slow dispatching. Takes about 3/5 days, where other takes 2 days
this is my conclusion after several orders in time
Prices are very good
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Mar 31, 2024
Verified review
Shipments on time - returns handled great - customer service great
Shipments on time. Just did a return ( i ordered wrong part) and was handled great: given the correct steps and customer service person answered really fast.
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Mar 28, 2024
Verified review
I like them. Efficient and to the point. Not super friendly but they’re german and I am latin american so I understand. Will keep buying from them, no doubt.
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9 days ago
Verified review
One of my favorite bike shops out there
Great prices, fast shipment and good customer care (by personal experience). One of my top sellers of bike components for my custom builds since about 2016.
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Apr 2, 2024
Verified review
Alt fungere perfekt - eneste minus var den lange ekspeditionstid, som selvfølgelig skulle til for at sikre at produktet var 100% ok før afsendelse til mig.
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8 days ago
Verified review
Had to return shoes as they were too small, very helpful and made this process easy.
Always have received my orders well packaged and in a timely manner.
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Mar 22, 2024
Verified review
Excellent shop for bikers
Great experience. Quality products. Good prices. Fast delivery (to Croatia). I will recommend the shop to my biker friends. I'll come back defenitelly.
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2 days ago
Verified review
Lot’s of stuff in stock and very German (punctuality on point)
The only thing that can be done better is more payment options for people from abroad.
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Apr 3, 2024
Verified review
They have best prices for most items. The orders are shipped quickly and when I had to return something, this was done smoothly and without an issue.
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Imported Reviews
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