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bike-discount.de/en
Reviews:

16,672 reviews in the last 12 months60,167 total reviews  

4.81
Excellent

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Most relevant positive review

Jan 18, 2024
 Verified review
My order was returned to bike-discount by DHL without any reasons (delivery in Switzerland). I called Bike-discount and they offered me to either reimburse me or send it again free of charge. I called a few times to have updates and everything I could talk to someone who replied to my questions. They also replied to my emails within 2 days. Overall, it took a little bit of time (quite normal during the end of the year holiday season). My order finally arrived and I'm very happy with it. If you're not in a hurry, you can order on bike-discount.

Most relevant negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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11 hours ago
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Velka spokojenost

Velky vyber, super ceny, rychle dodani. Spokojenost. Dekuji
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11 hours ago
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Preus finals poc clars (

Els preus són bons, però no són clars. Varien constantment ((
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16 hours ago
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More discount!
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17 hours ago
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ZR Team 8.0 29"

I ordered a MTB ZR Team 8.0 29" The delivery was very good. They mounted the wrong ball bearings on the bicycle fork which caused too much play. The support of bike-discount was very good, a service partner replaced the bearings. He noticed that the assembly of the bike was not good, no assembly grease was used in many places. I have used the bike a few times now, I am very satisfied with it. The saddle is the only thing that is really bad, much too hard, you sit on plastic. So overall happy with my bike, shame about the poor assembly and bad saddle.
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Answer by bike-discount.de/en
16 hours ago
Dear customer, thank you for your feedback. I have reviewed your case. We would like to apologise for the inconvenience. Is there anything we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your interest.
18 hours ago
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Andreas A.
Regensburg
20 hours ago
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