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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
The product was in perfect condition upon arrival.
Delivery to Sweden was speedy! Impressive!
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22 hours ago
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23 hours ago
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1 day ago
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Always a pleasure to deal with Bike Discount. Great prices and superb delivery service
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1 day ago
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Love the shop. Great prices, quality products and quick delivery. My favorite online bike shop!
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1 day ago
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2 days ago
Verified review
super satisfied
Both the quality, the price of the products and the speed with which I was served (4 days Germany-Romania), makes me have Bike-Discount as my favorite.
The inventory is excellent. The range is fantastic.
Fast shipping! The packaging is thorough!
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2 days ago
Under review
free returns
If you sell to some country, offer free returns. It is discrimination if you offer free returns only for some customers. Even more if customer pays €12,50 postage for small package.
Bike24 have free returns and €9,99 postage. They even return whole price included the postage to the customer.
bikemailorder do not offer free returns, but they somehow manage to have only €4,50 postage
You have better prices then bike 24, but not so much to be worth it, if I can't try on the clothes and return the ones that don't fit for free.
At least have a decency to announce no free returns somewhere as warning, before an order is placed. Not in *add-on, on end of FAQ as exclusion:
(*valid for the countries: Germany, Belgium, Denmark, France, Luxembourg, the Netherlands and Austria. Should you return goods to us on the basis of a revocation from a country not listed here, you will bear the shipping costs.)
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2 days ago
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2 days ago
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Perfect, reasonable quick deliver
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2 days ago
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2 days ago
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Tem corrido tudo muito bem. Serviço Ótimo. Material como pretendido.
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2 days ago
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Service and pricing
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2 days ago
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2 days ago
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Great bike shop. Good prices
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2 days ago
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Great choice, expensive clothes and shipping
I like great choice of articles.
I dont like;
Biking clothes is too expensive.
Shipping to countries outside of germany is too expensive.
Articles often dissapear from shop and sometimes waiting is too long to article become available again.
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