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Top positive review
bike-discount.de/en customer
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Aug 16, 2023
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Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Mit einem so teuren Fahrrad wird so nachlässig umgegangen. Kommunikation ist eine große Null. Ich könnte mehr ausführen. Ich empfehle es niemandem und rate allen, die ich kann, davon ab, bei ihnen zu kaufen. Es war eine sehr schlechte Erfahrung. Beim Kauf sprangen die 1.119 Euro völlig ungerechtfertigt auf rund 1.190. Sehr schlechter Laden. Man hätte eine Ausbesserungsfarbe als Geschenk anbieten können, aber leider musste ich sie kaufen. Sie haben mir mit einer Rückerstattung von 60 Euro das Auge ausgestochen.
bike-discount.de/en customer
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2 days ago
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bike-discount.de/en customer
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2 days ago
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very happy with the speed of delivery
bike-discount.de/en customer
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2 days ago
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bike-discount.de/en customer
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2 days ago
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Great service support, very helpful back up team.
bike-discount.de/en customer
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2 days ago
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Recommended
Great price and delivered on time announced.
bike-discount.de/en customer
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2 days ago
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Super prices, fast shipping
Good prices, fast shipping. Couldn’t find the same articles for a better price anywhere else. And that includes thr shipping prices, too.
bike-discount.de/en customer
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2 days ago
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prices are usually best on the web, postage is reasonable and service is exemplary.
bike-discount.de/en customer
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2 days ago
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Good
bike-discount.de/en customer
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2 days ago
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bike-discount.de/en customer
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2 days ago
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bike-discount.de/en customer
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2 days ago
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Bike Discount have a great range of products, consistently better prices than other suppliers, and not too expensive for shipping to Ireland. I always Use Bike Discount if they have the product I need.
bike-discount.de/en customer
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2 days ago
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I like that Title gear is available and I can order it from europe instead of canada. Their mtb gyro works sweet.
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