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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
For years, Bike Discount has delivered stuff correctly. It takes some time to answer to feedback, but they are propably busy for a reason.
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Apr 26, 2024
Verified review
Great product selection, prices and quick shipping
Purchased MTB tyres I had a hard time finding locally in Canada. Even with the $ conversion and shipping it turned out to be cheaper to order from bike-discount.de. Great experience. My tyre arrived quick only after a few days.
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Apr 26, 2024
Verified review
Vse je bilo profesionalno in hitro
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Apr 26, 2024
Verified review
I don't give a higher score, because in the products I purchased, they charged a higher price than what they presented on the website, which is not correct, nor was there any justification for this.
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Answer by bike-discount.de/en
Apr 29, 2024
Dear customer, thank you for your review, the prices of the items are taxed in the country of destination, as required by law. The prices are therefore adjusted accordingly. Actually, the prices should already be adjusted if you have selected the correct country of delivery. Ideally, you should log in to your customer account before making a purchase. Sometimes it also helps to refresh your browser.
In any case, the prices displayed in the checkout are correct.
I use these guys all the time. Buy with confidence.
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Apr 26, 2024
Verified review
No Delivery cost
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Answer by bike-discount.de/en
Apr 26, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Apr 26, 2024
Verified review
Accurate estimation on re-stock date
The shop provided an estimate on delivery of an item that wasn't in stock here or any other shop. I've set up an email notification and I've received email one day prior to the estimated date. Order was shipped the same day and got to my place very fast.
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