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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Bike discount has the best prices. Stock is nearly always available. Always found what i needed.
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Apr 18, 2024
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good price gast delivery
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Apr 18, 2024
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Great price and service
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Apr 18, 2024
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Apr 17, 2024
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Apr 17, 2024
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Overall a good experience!
The only complaint I had is that they auto-complete zip codes with cities, which in my case happened incorrectly. However, it didn't matter too much, as the rest of the address was still correct and I got my package quickly and in great condition. Also the customer service experience I had was quite good.
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Apr 17, 2024
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Apr 17, 2024
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Apr 17, 2024
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The labeled delivery time was 18-22 days, today Is 22th day, and the order is still no package, this means that it will be delivered to Bulgaria with minimum 5 days delay. I made another order after this one and it already travels. I wrote to support with 3 days ago and still not answer.
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Answer by bike-discount.de/en
Apr 18, 2024
Dear customer, unfortunately there were bottlenecks in our logistics due to a sharp increase in sales. This has slightly increased the delivery time for individual customer orders. We apologize for any inconvenience this may have caused.
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