Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Everything regarding ordering, paying, shipping and handling is great, simple and fast.
I just have a critic because there was an error in my last order when I received wrong item. I was reimbursed for the missing item no problem there. Just I think process of getting to the point of reimbursement could be done better.
Kr,
Danijel
Could not recommend. Delivery ended up being 30 days, should have been max 18 days. Not because of shipping company.
Bike (their own brand) had loose linkage axle bolt behind front sprocket. I missed it also on bolt check. For someone who put this linkage together; You had one job... It just fell off, all other bolts have been tight.
They promised refund for long delivery, havent got it. It has been over a week now.
Report review
Answer by bike-discount.de/en
May 30, 2023
Dear customer, thank you for your feedback.
We are sorry that you were not completely satisfied, and we apologize deeply for the inconvenience. I could see from the review that you are already in contact with our customer service, and you have already found a good solution. Is there anything else we can do to help you? Please feel free to contact us again at any time via our contact form. We hope that we can convince you of our quality in your next order. Thank you for your understanding.
May 28, 2023
Verified review
Report review
May 28, 2023
Verified review
Report review
May 28, 2023
Verified review
Everything just works.
Report review
May 28, 2023
Verified review
Report review
May 28, 2023
Verified review
Report review
May 28, 2023
Verified review
Parts was just what I ordered. Delivery time was good👍
Report review
May 28, 2023
Verified review
You can trust them!
Fair price, responsive customer service, good selection of products, would love cheaper delivery to Ireland though!
Report review
May 28, 2023
Verified review
Report review
May 28, 2023
Verified review
Good prices, quick service.
Report review
May 28, 2023
Verified review
Quality and price level is great
Report review
May 28, 2023
Verified review
The return is complicated from Finland.
Report review
May 28, 2023
Verified review
Good shop, good Quality for low prices. They wood be perfect when you can pay with IDeal.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.