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bike-discount.de/en
Reviews:

15,642 reviews in the last 12 months55,266 total reviews  

4.81
Excellent

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Most relevant positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Most relevant negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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Jul 10, 2024
 Verified review

Shimano Casette, chain, atc. to Latvia

ALIVIO CS-HG400 9-speed Cassette 12-36, XT/ULTEGRA CN-HG93 9-speed Chain 114 Links, TC-2 Professional Tool Box, some other stuff were ordered. Everything received well, within approx. a week to Latvia. Nothing is installed / tested yet, as I`m still killing my old casette (same model) and chain (a bit cheaper Shimano version), so cannot tell at the moment anything about the quality of received goods.
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Jul 3, 2024
 Verified review

Excellent costumer service from Martina!

First things first. There are some very good deals to be made on this site. I started a project on converting an old worldtraveller to xt t8000 groupset. I had some questions about previous orders and additional shipping information that didn´t show up in my account on the site. Since the site isn´t always the most functional to navigate. After some searching I found what I needed. Even searching in dutch. After contacting the help desk, i waoted paitiently, but the response was very fast and extremely correct and helpfull. My order was expidited very quickly so I could get my bike in tiptop shape for the holidays. To be recomended
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Jul 4, 2024
 Verified review

Everything great. Thanks!

Correct descriptions of bike parts and compatibility is very important. Kudos for that. Keep up with good work. I had to buy front 27.5 wheel but for a quick relese fork so i found an adapter fast and easy. Everything fits perfectly together.
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Jun 28, 2024
 Verified review

Easy to use interface. Good client support. Good prices.

Easy to use interface. Nearly excellent categories, but some products only for road can be in the gravel category. Contact form is not working that time I tried it. I contacted support using contacts. I be able to resolve all issues successfully and quickly. Easy to navigate and search. Good products description and reviews.
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MC
Jul 9, 2024
 Verified review

Accuracy and reliability

My experience with Bike Discount is excellent, the most important thing is that there is understanding when an unforeseen problem occurs. It is also very important that all products have a very good description. Warm greetings to all employees of this online store and thank you very much for your cooperation and business 👍
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Jul 1, 2024
 Verified review
I have no problem ordering from them again. Now two orders within the last two months have been delivered within estimated time period, and all items have been included and correct. Very happy with their prices and custom support when I was asking about order confirmation which was a few days delayed due to heavy workload.
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Jul 5, 2024
 Verified review

Good variety of products, nice prices, good service

Bike-discount continues to deliver me all most of my bike-related needs. I've been shopping here for 8 years, and don't see any reason to stop. They have a really wide selection, good prices, and good customer service. The website could use a little bit of improvements, but it works well enough as it is.
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Jul 1, 2024
 Verified review
Good prices, good delivery speed, po problems with returns. But sometimes important technical information is missing. Even size guides are not clear always. Like gloves measurement - some are in palm width, others in length, and you need to find this by yourself if you lucky...
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Jul 4, 2024
 Verified review
Bike-discount is great place to buy stuff. Only thing that can be better is delivery service, they use DHL which in Croatia cooperates with Croatian national delivery service which is awful (slow and unreliable). Please add more deliveries options to choose from.
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Jun 27, 2024
 Verified review

Perfect service

Price was very good, delivery fast, and quick response to a fast query when order was already being processed. Cannot get much better than this and in the current landscape, this is an oasis of professionalism so far as my experience is concerned.
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8 days ago
 Verified review
Wide range of cycling goods at a reasonable price, my only recommendation would be to improve delivery time, as each time I have to wait nearly 10 days, I live in Ireland so not to far away, and I do pay for delivery. But I do like the site
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Jun 27, 2024
 Verified review

Very good experience.

I've made a few purchases and I've always had the best experience. When I've had questions, they've been very quick to respond. The prices are very good and they always deliver very quickly. Thank you for your service.
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Jul 13, 2024
 Verified review

Alles ist gut

Every time, the ordered items have all arrived together. The product descriptions are accurate, and the availability matches. The delivery options are great, and the shipping is fast. I will continue to shop here.
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Jul 5, 2024
 Verified review
I liked the specific, business-like communication with the client over distance. I bought a useful, high-quality item. The product was delivered at a convenient time for me. Thank you for the well organized work.
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12 days ago
 Verified review
Arrived even earlier than expected and in proper condition Do better: Offer the possibility of a sustainable delivery, slower but more environmental friendly. You dont always need the parts as soon as possible
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8 days ago
 Verified review
I've been using BD for years. Never had issues. Generally good prices and reliable website to buy cycling products. Sometimes order preparation/packaging can be slow so maybe that's an area to improve.
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Jul 5, 2024
 Verified review
They think already if courier lost something. I want from them use big nylon bag before put on carton box if have many many small items on order. Practice shows that small things fall out of the box.
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10 days ago
 Verified review

Recommending the shop wholeheartedly

I can easily find what I'm looking for. If I have any doubts, the support team is there to provide insight. The goods were always (I ordered more than once) well packed and delivered as advertised.
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Jul 6, 2024
 Verified review

Top spec = bra priser och säker leverans.

Top spec Cykel prylar är alldeles för dyra men man handlar dessa prylar ändå. För då vet man att man inte kan skylla på prylarna, utan istället fundera på hur man själv kan förbättras😄
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Jul 2, 2024
 Verified review
Bike-Discount is my go-to vendor for MTB products, consistently the parts I require are in stock at a very competitive price, delivery is 1st class to Ireland...nothing more to add!
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