bike-discount.de/en
Reviews:

14,214 reviews in the last 12 months49,757 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Mar 23, 2024
 Verified review

One of the best around

I have bought many things from this shop. Very easy to order and communication is excellent. One item was omitted from my last order in error and was sent on as soon as I alerted them. Highly recommended.
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Mar 22, 2024
 Verified review

Good product for a good price, smooth webshop and on time delivery

Ordered a RockShox fork from this shop. The price was very good, the webshop was easy to navigate and I appreciate the possibility to use the connection to Amazon account. The delivery was also on time.
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Mar 15, 2024
 Verified review
Fast shipping, great value, large assortment. There's very little not to like. Perhaps the website itself could benefit from some minor upgrades here and there, but otherwise : A+, no doubt.
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6 days ago
 Verified review

Good inventory and prices, and fast delivery

Good inventory and prices. They were able to cancel my order on my request because I forgot to add some things which I really appreciated. To top it all up, the delivery was fast!!
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6 days ago
 Verified review

Hassle-free order fulfillment

The order was completed on time declared on the website, the bike was assembled and well packed in a box, all I had to do was tighten the pedals and straighten the handlebar.
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Mar 28, 2024
 Verified review
The package was damaged during transit, clearly the fault of the transport company. After reaching out, they immediately resend the damaged and lost products. Great service!!
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Mar 24, 2024
 Verified review

High quality

After years of purchasing, I can say that I’m very satisfied with quality of service, shipment, and of course goods that are offered. I would reccomend the shop to anyone!
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BG
Brian G.
Kilkenny
Mar 25, 2024
 Verified review

Excellent shop

Great after sales service, always reliable delivery, great products, only downfall is a lot of item's aren't in original boxes etc, but still perfect item's brand new
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Mar 23, 2024
 Verified review
Always excellent service, sharp prices, and just a solid shopping experience in general. But especially the service from personal experiences is emphatic, and excellent!
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Mar 26, 2024
 Verified review
Bike-discount.de is my "go to shop" for all bike and elecronic related stuff. Solid company that Never disappoints, fast delivery, great prices and excellent support.
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10 days ago
 Verified review

Highly recommended!

I've ordered 2 times in this shop parts for the race bike. For the time being all is excellent. Good price, quality and realy fast shipment. Highly recommended 👌
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Mar 29, 2024
 Verified review

Excellent product range & very good pricing

They stock a nice range of products. The web site is user friendly and easy to search. My deliveries have always been prompt. Prices are also very competitive.
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Mar 31, 2024
 Verified review

Shipments on time - returns handled great - customer service great

Shipments on time. Just did a return ( i ordered wrong part) and was handled great: given the correct steps and customer service person answered really fast.
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4 days ago
 Verified review

One of my favorite bike shops out there

Great prices, fast shipment and good customer care (by personal experience). One of my top sellers of bike components for my custom builds since about 2016.
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12 days ago
 Verified review
Alt fungere perfekt - eneste minus var den lange ekspeditionstid, som selvfølgelig skulle til for at sikre at produktet var 100% ok før afsendelse til mig.
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Mar 22, 2024
 Verified review

Excellent shop for bikers

Great experience. Quality products. Good prices. Fast delivery (to Croatia). I will recommend the shop to my biker friends. I'll come back defenitelly.
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Mar 19, 2024
 Verified review

Great discount compared to others

Everything that I need for my Bike is available here.. Thank you for you're great service and fast shipping Also has great discount compared to others
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RD
Reggae D.
Bratislava
Mar 16, 2024
 Verified review
Reliability. Fast delivery. What could we possibly do better: How about proposing a free shipping for a product(order) which amount is above 1000 EUR?
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11 days ago
 Verified review
They have best prices for most items. The orders are shipped quickly and when I had to return something, this was done smoothly and without an issue.
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5 days ago
 Verified review

Fast and free shipping, good price

Product was shipped promptly, was in excellent condition and was sold at a good price. Free international delivery, albeit not particularly fast.
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