bike-discount.de/en
Reviews:

14,276 reviews in the last 12 months50,015 total reviews  

4.80
Excellent

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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Apr 3, 2024
 Verified review
They have best prices for most items. The orders are shipped quickly and when I had to return something, this was done smoothly and without an issue.
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8 days ago
 Verified review

Fast and free shipping, good price

Product was shipped promptly, was in excellent condition and was sold at a good price. Free international delivery, albeit not particularly fast.
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3 days ago
 Verified review
Excellent service and quality equipment.Only negative postage is expensive and no free delivery option with a certain spend like most companies
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13 days ago
 Verified review
Excellent and timely service overall. The offered a free return and exchange of the bike when the size wasn't correct, and covered shipping. 5/5
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Mar 27, 2024
 Verified review

Hassle free purchase

Old model of shimano parts available (in my case, left and right name plates for dura-ace 9000). Shipping was quick and everything went well.
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7 days ago
 Verified review
good and efficient comunication, quick delivery, good prices, no problems. even some small gifts in the package. good info service, too.
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Mar 18, 2024
 Verified review

Perfect Service

Great prices, quick shipping, items arrived to Ireland quickly, exactly as described and in good condition. What more can you ask for...
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Mar 27, 2024
 Verified review
Everything I ordered I got as expected. All items are as described. Fast orders, fast deliveries. I will definitely use the site again!
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Mar 27, 2024
 Verified review

Quick postage and excellect customer service

Quick postage, excellent customer service (I had to contact about an out of stock item, they responded very quickly). Will buy again!
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WL
Wim L.
Antwerpen
4 days ago
 Verified review
Excellent service, complaint about uncomplete delivery was handeled fast and with complete satifaction from customer side of view!!
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Apr 2, 2024
 Verified review

Always satisfied

Quick service. Always get what I paid for. Never had a defective product. Add a DHL express shipping option to international orders.
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BG
Brian G.
Kilkenny
Mar 26, 2024
 Verified review
Great price's on top quality products, always reliable and well packaged delivers, fast and great customer service and after sales
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Mar 28, 2024
 Verified review

BR-T4000 V-Brake-Set and MTB/Road Brake Cable Set Steel front/rear

Just like in the pictures, came well packed and everything is working fine. Brakes upgraded from candilever to Vbrake. Thank you!
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Apr 2, 2024
 Verified review

Great!

Delivery to Belgium was swift (took less than one week), purchases were exactly as described and overall price was very decent.
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11 days ago
 Verified review

You can't go wrong with this company

I've always received the correct item in perfect condition within the time specified every time. Very happy with your company.
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Mar 24, 2024
 Verified review

Among the best online cycle-shops...

Good prices, fast shipping, helpful service team. Highly recommended. (Miss Specialized accesories and GLS as shipping option)
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Mar 27, 2024
 Verified review
great prices for excellent bike parts. maybe there could be a little lower price for delivery in EU. 10e would fit better.
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RB
Rob B.
Heerhugowaard
9 days ago
 Verified review
Good price/quality, reasonable shipping costs, fast shipping. Also quick reply on questions. Found my new favourite shop.
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Apr 3, 2024
 Verified review

Great service and value

Been shopping with Bike discount for years now, never had issues that weren't resolved no questions asked when informed.
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Mar 31, 2024
 Verified review
Quality and high level of service! Many products to choose , top brands, spare small parts that are difficult to find.
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