bike-discount.de/en
Reviews:

14,276 reviews in the last 12 months50,015 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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7 hours ago
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7 hours ago
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Overall a good experience!

The only complaint I had is that they auto-complete zip codes with cities, which in my case happened incorrectly. However, it didn't matter too much, as the rest of the address was still correct and I got my package quickly and in great condition. Also the customer service experience I had was quite good.
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8 hours ago
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10 hours ago
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10 hours ago
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The labeled delivery time was 18-22 days, today Is 22th day, and the order is still no package, this means that it will be delivered to Bulgaria with minimum 5 days delay. I made another order after this one and it already travels. I wrote to support with 3 days ago and still not answer.
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10 hours ago
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Good prices and fast delivery
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13 hours ago
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VL
13 hours ago
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great prices and fast shipping
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13 hours ago
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14 hours ago
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Everything was perfect; the ordered products are as described; Will order again !
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14 hours ago
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Ticks all the boxes.

Great product range, good pricing, fast dispatch and reasonable deliver charges.
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15 hours ago
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15 hours ago
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Good customer service and cheap process.
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15 hours ago
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16 hours ago
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