bike-discount.de/en
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14,690 reviews in the last 12 months51,522 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Mar 26, 2024
 Verified review
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
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Reviews for bike-discount.de/en

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Jan 4, 2024
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Jan 4, 2024
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The wheels I received were damaged during transportation. I first noticed the damaged front wheel, but instead of accepting a claim I was offered a spare part and a minor compensation. When checking the front wheel it was damaged too. But since I was already tired and kind of upset from the first chat, I didn’t contact them again. Not satisfied and I will think twice before I order from Bikediscount again.
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Answer by bike-discount.de/en
Jan 8, 2024
We are sorry that your consignment was slightly damaged in transit. I have reviewed your case and note that our customer service has provided you with both a replacement part and a voucher for your inconvenience.
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Jan 4, 2024
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Best price in town.
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Very Good

Very good, I am satisfied with everything. Very good prices
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Jan 4, 2024
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Good service and delivery.
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IB
Ivica B.
Osijek
Jan 4, 2024
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Super deal
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Answer by bike-discount.de/en
Jan 9, 2024
Dear customer, thank you for your feedback. We are of course sorry that you were not satisfied with a product and therefore had to make a complaint. Is there anything else we can do for you? Please feel free to contact us again at any time.