bike-discount.de/en
Reviews:

15,230 reviews in the last 12 months53,624 total reviews  

4.81
Excellent

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Valid

Includes Buyer Protection
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Most relevant positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Most relevant negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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13 hours ago
 Verified review

Bike-discount.de experience

Upon receiving the mountain bike shoes, I was pleased to find that they arrived in perfect condition. The packaging was robust and secure, effectively protecting the contents from any potential damage during transit. The shoes themselves were pristine, with no defects or blemishes. It was evident that careful attention had been paid to quality control before dispatch. One of the most commendable aspects of this purchase was the adherence to the promised delivery schedule. The estimated delivery date was accurately projected, and the shoes arrived right on time. This punctuality is crucial for customers who are eager to use their new gear, and it greatly enhanced my satisfaction with the overall shopping experience. In summary, the online purchase of mountain bike shoes from Bike Discount was exceptionally positive. The product arrived in impeccable condition and within the promised timeframe, reflecting the retailer's commitment to quality and customer satisfaction. Based on this experience, I would highly recommend for anyone in need of high-quality cycling gear.
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12 days ago
 Verified review
Bike Discount is a company that has almost everything that i need as an mtb rider, starting with Newmen wheels(Yeah!!!) and has complete information with the option of google translations on the site. The only time I had a slight problem with them I was contacted by an ACTUAL human being and every solution for the problem was offered to me. I was baffled on how well I was treated. They're my nro 1 choice when buying anything, period!
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Jun 3, 2024
 Verified review

Trustworthy store for sporting goods

Trustworthy store even if the translations are bit off sometimes. I have got all my orders well to northern Europe, even when I had to cancel one item from one of my orders in the middle of the process. Got the money back and the rest of the order shipped to me. Not the quickest delivery though, but when you know the case, it's ok.
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May 24, 2024
 Verified review
I like how quick and cheap item was, overall quite stoked. Only thing i have to say i didnt like was part where i specificly bought e bike brake set, and house for back/rear brake came to short 1700mm... And now i had to buy aditional house 2000mm and pay another 15€ for shiping... Not cool but other than that awesome
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10 days ago
 Verified review
The price and selection is very good. Even with a large order (above €250) you still have to pay for shipping which is below benchmarks Local shipping company delivered the shipment at the wrong address😡
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May 24, 2024
 Verified review
Very good is that, bike is fully assembled, set up and checked (in the box is paper about inspected). You could give a suspension pump as a gift when ordering a full-suspension bike.
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7 days ago
 Verified review
Shipping was slower than expected, up it by one or two days and everything for the netherlands should be as expected. Other than that, well packaged and the items were as described.
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13 days ago
 Verified review
One delivery came in on time and as advertised. one was delayed because they didn't have a part in stock and didn't notify me of delay. I had to manually check
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May 24, 2024
 Verified review
Wrong item was delivered. Returned to supplier. Money was refunded. All proceses (order, receive item, send back item, money refund) took exactly 3 weeks.
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May 28, 2024
 Verified review
Packing time should be better. For now, time from order to shipping is few days long. Ideally, morning order should be shipped in the same day.
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May 31, 2024
 Verified review
Prices, variety of goods. But a bit poor communication. As well little options to choose from delivery companies.
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10 days ago
 Verified review
The package was neatly packed however the handling of the courier services were not that great
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May 24, 2024
 Verified review

Recommended

Good price, good product(I presume, bc no winter for spiked tire). Pretty fast delivery in Eu.
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May 24, 2024
 Verified review
What I like Availability of items Time to delivery What can be better: The prices
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May 24, 2024
 Verified review

Order to Sweden

Broad component verity and good pricing, Average delivery time and some delay in delivery.
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Jun 5, 2024
 Verified review
The after sales was good, but the packaging could be improved to avoid issues.
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4 days ago
 Verified review
alles vlot verlopen, enkel wat problemen met de betaling voor de bestelling
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Jun 6, 2024
 Verified review
One of the sites I trust and use, and even the price is affordable.
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May 26, 2024
 Verified review
A bit slow and very expensive shipping but for the most pretty good
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May 24, 2024
 Verified review
I found what I was looking for at a good price, and quick delivery.
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