I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
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Jan 26, 2022
I am dissatisfied with my warranty claim. I sent item back for replacement, but got a refund - claiming the product was not in stock at the time. I was instructed to reorder the item, but at much higher price.
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Reviews for bike-discount.de/en
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Verified review
18 hours ago
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Answer by bike-discount.de/en
13 hours ago
Dear customer, thank you for your review.
We are very sorry that the package was damaged in transit to your country of delivery! We are already in contact with you and will of course settle the matter. We kindly ask for your understanding. Of course, you are welcome to contact us at any time if you have further questions.
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18 hours ago
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18 hours ago
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19 hours ago
- Pros
Fast delivery.
Excellent quality.
-Cons
No debit card payment possible.
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2 days ago
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2 days ago
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Answer by bike-discount.de/en
14 hours ago
Dear customer, thank you for your review. We can understand your displeasure because you are eagerly waiting for your order. We packed the package within one business day and handed it over to our logistics partner. Unfortunately, the transportation time of the shipments to your delivery country take a little longer and we have no control over it. We kindly ask for your understanding, thank you.
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2 days ago
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2 days ago
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2 days ago
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2 days ago
Toimituksen nopeus kohtuullinen. Tuotteet oli kuvatun kaltaiset.
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2 days ago
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Answer by bike-discount.de/en
15 hours ago
Dear customer, thank you for your feedback. We are sorry that it seems you were not completely satisfied. Unfortunately, we can't find any contact in our system. Can we help you? Please feel free to contact us via our contact form or by e-mail.
Verified review
2 days ago
They offer goods that are not in stock. My order has been cancelled.
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Answer by bike-discount.de/en
15 hours ago
Dear customer, thank you for your feedback. We update the availability of the items in our shop at regular intervals. For technical reasons, the update can sometimes take a little while. In individual cases, this can lead to you being able to order an item that is actually not in stock.
We apologise very much for this inconvenience. Thank you for your understanding.
Good prices and broad selection. Delivery quite fast.
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Verified review
2 days ago
i didn't received my orders
order 04012302652
order 10122202287
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Answer by bike-discount.de/en
16 hours ago
Dear customer, thank you for your review! I have checked your case. Unfortunately, I could not find any contact from your side in our system. Unfortunately, delivery to your country of delivery takes a little more time. I have checked the tracking. One order is already in your delivery country and is at customs, the other is in customs clearance at the airport. You are very welcome to contact us at any time via our contact form so that we can help you. Thank you for your understanding.
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