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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Got new wheels within a week. They came earlier then my disc brakes, I ordered from my local shop...
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3 days ago
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3 days ago
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Return policy, return costs, delivery experience and poor filtering in the e-shop.
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Answer by bike-discount.de/en
2 days ago
Dear customer, thank you for your feedback. Due to the considerable price differences in the various EU countries, we cannot treat every country equally when it comes to return costs. In our webshop, we inform you transparently in several places about the assumption of the return costs. In the case of justified complaints, we will of course cover the full shipping costs, regardless of the country. We ask for your understanding!
3 days ago
Verified review
Wide range of products, low prices and fast delivery
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3 days ago
Verified review
Very good product for nice price and fast delivery
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3 days ago
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3 days ago
Verified review
Bike Discount is the reference for bike related articles.
Huge article selection at the best price you can get in EU.
Also, customer service is premium level, very responsive and helpful.
Only thing I would love to see improvements is the delivery delays.
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3 days ago
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Ordered products as described; Excellent !
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3 days ago
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Good catalogue. Good prices. Transparency of the process. Speed of delivery.
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3 days ago
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3 days ago
Verified review
I bought a wrong item. Easy return, and all the Money back very fast. I Will make a new order very soon
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
3 days ago
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3 days ago
Verified review
I recommend to everyone
Very well-maded domestic bike brand Radon. I ordered Rafon Skeen Trail 7.0, it has very good specification for affordable price. It just needed a few adjustments and was ready to ride. I don't regret a penny spent on this bike :) Also good contact with the store via email.
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