bike-discount.de/enReviews

: 24,147Excellent

4.78

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Valid

with Buyer Protection

certified since: 6/7/2022
updated on: 8/14/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more


certified since: 6/7/2022
updated on: 8/14/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

2,214 verified reviews in the last 12 months

24,147 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
I was shopping at bike-discount for the first time and I liked the quick answers to my questions and the support seems to be very good overall. The delivery time was relatively quick despite difficulties caused by the flooding. The information about the order status and the tracking information was also helpful. I also think the prices are competitive and the selection of goods is huge, but well categorized and everything is easy to find. Overall, I would recommend the shop to anyone. Regarding improvements, I would only suggest to send an information about possible delay in delivery in advance without waiting for customers to ask if their order is going to be sent in time. But I also understand that it is not always possible to inform everyone about unexpected delays in advance.
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the most relevant critical review


10 months ago
There was a delay delivering the bike, which is OK. The bike arrived with the packaging very severely damaged and as such the bike was also damaged. They offered me 200 euro's compensation which is OK, but it was the rude way in which their staff spoke to me on email that wasn't OK. As if i had done something wrong or as if they found me an annoyance, as if they were bargaining and negotiating and playing games with me, when i was the customer and they should have been as polite and helpful as they could be. Their attitudes stank! Appalling customer service.
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Reviews for bike-discount.de/en

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 Verified review
9 days ago
Quick delivery. Honest about items in/not in stock and ready to answer tech and compatibility questions
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 Verified review
9 days ago
The prices are competitive and the goods can be found directly from the warehouse with fast delivery.
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 Verified review
13 days ago
Great stuff. Been a customer since the zeroes and even a return is handled quickly without questions.
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 Verified review
20 days ago
Well made website, easy to navigate. Fast and easy checkout process, fast delivery and good products.
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 Verified review
7 days ago
Fast delivery (about 10 days from Germany to remote eastern Canada location), excellent price tags.
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 Verified review
24 days ago
All went well. Good product, good price, well packed and delivered fairly quickly. No complaints
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 Verified review
16 days ago
Great value for the money. They could improve description of products and return policy though.
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 Verified review
22 days ago
Εverything was perfect but I wish there were stickers from the company of each product I bought.
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 Verified review
1 month ago
Excellent offering and availability for all kind of bike parts. Delivery to Finland worked well.
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 Verified review
18 days ago
Bought different items and a bicycle over the years. Pretty fast and safe delivery every time.
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 Verified review
16 days ago 
I find everything I need and the flat rate shipping is very convenient for buyers from abroad
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 Verified review
20 days ago
Had items in stock that were backordered everywhere else. Reasonable shipping time to the US.
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 Verified review
22 days ago
wide selection and fast delivery. Got everything without check other stores. Will buy again:)
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 Verified review
7 days ago
Just a f@ck!ng good site, prices and service!!! If I need something for my bike, I buy here.
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 Verified review
1 month ago
Best online bike shop. Top brands with good prices and quick delivery. Definitely recommend!
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 Verified review
6 days ago
They have good prices, lack of stock in some components but it's common provlem this days.
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 Verified review
1 month ago
Ordered some sunglasses, got it just a few days after in the original sealed box, perfect.
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 Verified review
1 month ago
Really good prices and fast shipping. From placing order to delivered to my house 3days.
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 Verified review
15 days ago 
Top quality products at decent prices. Good customer care also for non German speakers.
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 Verified review
23 days ago
This is the site I go to when things are out of stock elsewhere. Fast shipping as well!
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