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Reviews:

Dear customer, thank you for your feedback. I have reviewed your case. The last orders have all been packed quickly and have been delivered to you in a timely manner. We are sorry that you do not seem to be completely satisfied. Is there anything else we can do for you? Feel free to contact us by email or by using our contact form. Thank you very much.

Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. I recognize your order as delivered. Is there anything else we can do for you? You are welcome to contact us via our contact form or e-mail. Thank you for your understanding.

Dear customer, thank you for your order and your feedback. We are very sorry that you have apparently experienced some inconvenience. Unfortunately, we cannot find any enquiry from your side in our system. We would love to help you: You are welcome to contact us at any time via our contact form.

Dear customer, thank you for your order and your comment. I have checked your details. We did indeed take a little longer due to a regional holiday and a high volume of orders, but we are usually faster. However, we have now made up for the delay. We apologise and thank you for your patience. If there is anything else we can do for you, please don't hesitate to contact us at any time.

Dear customer, thank you for your feedback and your order. Our return conditions for your country of delivery can be found transparently on our website before the purchase. We therefore kindly ask for your understanding.

Dear customer, thank you for your review and your order! We are sorry that there seemed to be delays in transit. I have checked your details: We have already handed over your order to the logistics partner the next day. Unfortunately, it must have taken longer for them to deliver to your country. We apologise for the inconvenience, and thank you for your understanding and patience.

Dear Customer, Thank you for your order and feedback. We apologize very much for the inconvenience. Due to several national holidays there was a small delay in processing. I have reviewed your case and could see that the ordered goods are now on their way. If, contrary to expectations, you did not receive a tracking link, please contact us so that we can assist you further. Thank you for your understanding.

Dear customer, unfortunately there were bottlenecks in our logistics due to a sharp increase in sales and the holidays. This has slightly increased the delivery time for individual customer orders. We apologize for any inconvenience this may have caused.

Dear Customer, Thank you for your patience. I have checked your details: We apologise for the inconvenience and will refund the amount to the payment method you chose when placing your order. If you have any further questions, please do not hesitate to contact us.

Dear customer, thank you for your order and feedback. We are sorry that your order has not yet been received. I have checked your details. We have handed over your order to our logistics partner within one day. For delivery to your distant country, the shipment will need to be transported by various means of transport and customs procedures will be required. Unfortunately these can take longer and we have no direct control over them. I have checked your details and see that you have not yet contacted us. You are welcome to contact us by email or our contact form at any time so that we can initiate an enquiry with our logistics partner. We would like to assure you that we will help you in any case. However, we assume that the order will still be delivered to you correctly. We are always available for any queries you may have, so please feel free to contact us at any time. We thank you for your patience and understanding.

Dear customer, thank you for your order and your review. We are sorry that there seem to have been delays in shipping. I have checked your details and could see that the shipment was quickly processed by us and handed over to our logistics partner. Obviously, it took a little longer to deliver the item to your more distant delivery country, for which we apologise. We thank you for your patience and understanding.

Dear customer, thank you very much for your order and your review. We really have to apologise so much. I have checked your details: There was an error in the system with this article, which we are currently correcting. We are so sorry for the inconvenience caused. Please contact us by e-mail so that we can help you as soon as possible. Thank you for your understanding.

Dear customer, thank you for your order and your review. We are sorry that there appears to have been some inconvenience. Unfortunately, I cannot find any communication from you on the matter using the contact details stored in the system. Please feel free to contact us directly, we would be very happy to help you. Thank you for your understanding.

Dear customer, thank you very much for your order and your review. We are really sorry that your parcel has apparently been damaged in transit. We will of course help you further. Our customer service has already informed you that we will reship your order. Thank you for your patience and understanding.

Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.

Dear customer, thank you for your order and your review. We are very sorry that apparently there was damage in transit. Unfortunately, I cannot find any contact from you in our system. Please feel free to contact us so that we can help you further. Thank you very much.

Dear customer, thank you for your review and your order! We are very sorry that you have to wait so long. I have checked your details: as you can see from the tracking, we have processed your order promptly and handed it over to our logistics partner. Unfortunately, the carrier seems to take a little longer to deliver to your country this time. We are really sorry for that. However, I could see that the package is about to be delivered. Please feel very free to contact us at any time if we can still help you in any way.

Dear Customer, Thank you for your order and feedback. We are of course very sorry that you were not completely satisfied and we apologise for any inconvenience. Even we sometimes make mistakes. I have checked your information: unfortunately we could not meet all your requirements. We hope you will understand that proportionality must be maintained. We are always happy to serve our customers, so please remember that our staff appreciate respectful and courteous communication. We thank you for your understanding.

Dear customer, unfortunately there were bottlenecks in our logistics due to strongly increased sales. The delivery time has increased slightly in some cases for individual customer orders. We apologize for any inconvenience this may have caused.

Vielen Dank für Ihre Bestellung und Ihre Bewertung. Es tut uns wirklich leid, dass es offenbar zu Unannehmlichkeiten gekommen ist. Ich habe Ihre Angaben geprüft: Wie Sie im Tracking sehen konnten, wurde Ihre Bestellung offenbar leider von unserem Logistikpartner fehlgeleitet. Bedauerlicherweise hat die Bestellung Sie dann nicht mehr zeitgerecht erreicht, sodass Sie die Annahme verweigert haben. Wir entschuldigen uns vielmals und sind sicher, dass es beim nächsten Mal besser klappen wird. Vielen Dank für Ihre Geduld und für Ihr Verständnis.