bike-discount.de/en
Reviews:

14,290 reviews in the last 12 months47,603 total reviews  

4.80
Excellent

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Certified since: Jun 7, 2022
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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Just excellent. Very accurate and quick shipping. High rates
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Perfect
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I recommend it 100%
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Great value, service, and products.
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4 days ago
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21 days to deliver with fed ex postage cost 15 euros. What’s the point to be charged if it’s going to take 21 day to deliver
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Answer by bike-discount.de/en
4 days ago
Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.
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Good Reliable Trader.

I have always been totally satisfied with both the goods purchased and the service provided. No reason that I can see to change.
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4 days ago
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Ok
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AP
Alfred P.
Pinagbuhatan, Pasig City
4 days ago
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Most Trusted Bike & Parts Supplier

For Me, Bike Discount is The Most Trusted Bike & Parts Supplier.....
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