bike-discount.de/enReviews:
15,642 reviews in the last 12 months55,266 total reviews
Excellent
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Most relevant positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
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Most relevant negative review
May 28, 2024
Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en
Oct 18, 2023
Verified review
Best bike parts shop. !
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Oct 18, 2023
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quick delivery, well packaged...
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Oct 18, 2023
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Good products
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Oct 18, 2023
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Wide range of products, acceptable prices
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CF
Cristian F.
New Ross
Oct 18, 2023
Verified review
As always, best bike shop!
As always, best bike shop, finding what I need at unbeatable price.
The orders packed&shipped in good conditions and fast delivery.
Thank You!
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Oct 18, 2023
Verified review
Good prices and quick shipping
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Oct 18, 2023
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Fast shipping and good prices
I regularly order bike parts from the largest bike shops in Germany and can say that in past years the orders from Bike Discount have arrived the fastest to Estonia. The selection of goods and prices are are also competitive.
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Oct 18, 2023
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Oct 18, 2023
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Hyvin toimunut AINA!!! Kiitos :)
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Oct 18, 2023
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Quick and exact order
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Oct 18, 2023
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At some products it would be useful to put some more data (measures, dimensions,...) on about certain product. Eg: Last time I purchased a back rack. To find out which one fits to my bike I spent quite some time also with checking producer's web sites.
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Oct 18, 2023
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Oct 18, 2023
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Oct 18, 2023
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Everything has worked as expected.
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Oct 18, 2023
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Poor customer service sometimes
Recently, former savings have been wiped out because of return postage for the wrong item. This seems wrong. It also doesn't seem legal. The customer service types are rather rude about it too
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Answer by bike-discount.de/en
Oct 18, 2023
Dear customer,
thank you very much for your order and for your review.
We are glad that you can benefit from our low prices. Unfortunately, in order to continue to guarantee you the best possible prices, we cannot offer free returns for all countries. However, we regularly review the options and assure you that we offer fair conditions to our customers. Our return conditions for your delivery country can be viewed transparently on our website at any time prior to purchase. We therefore ask for your understanding for our procedure.
Oct 17, 2023
Verified review
Great product range. Good price. Swift delivery
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Oct 17, 2023
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Oct 17, 2023
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Oct 17, 2023
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Top! Reliable!
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Oct 17, 2023
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Great accuracy and good price
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