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bike-discount.de/en
Reviews:

15,625 reviews in the last 12 months55,165 total reviews  

4.81
Excellent

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Most relevant positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Most relevant negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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2 days ago
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Very fast delivery, ok prices and excellent customer service.
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2 days ago
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2 days ago
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:)
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2 days ago
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2 days ago
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Everything was great - fast delivery, great prices!
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2 days ago
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MA
3 days ago
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I was happy with the service.
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3 days ago
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Bra priser, snabb leverans.
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3 days ago
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3 days ago
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They used wrong delivery code for the shipment and the parcel couldn't be dispatched by DHL. They wouldn't send a new one but made me wait until the package was returned to them so they could resend it. Three weeks in and no delivery of the goods to me.
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Answer by bike-discount.de/en
2 days ago
Thank you for your order and your review. We are very sorry that our logistics partner has apparently caused some inconvenience with the delivery. We have indeed been informed by DHL that the logistics partner has experienced problems with the routing code of the shipment. Please contact us again so that we can offer you a solution straight away. Thank you for your understanding and patience.
3 days ago
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3 days ago
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3 days ago
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3 days ago
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3 days ago
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Very good and reliable store
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3 days ago
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All well

Clear website, clear communications and quick shipment.
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