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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
I once wrote them about a delay I thought one of my orders has had. Actually it was my fault because I didn’t realise that in the initial mail they had informed me about that. Nevertheless they were so polite and answered me at once.
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May 26, 2023
Verified review
I was waiting for a bike 23 today and then you send me one that is not ready,the wheels are wobbling and the disc is heard
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Answer by bike-discount.de/en
May 30, 2023
Dear customer, thank you for your order and your review.
We are sorry that you are not satisfied with the delivered bike. Unfortunately, I can't find any contact from your side in our system regarding the matter. Please contact us via our contact form so that we can help you.
We appreciate your understanding.
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