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bike-discount.de/en
Reviews:

15,625 reviews in the last 12 months55,165 total reviews  

4.81
Excellent

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Most relevant positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Most relevant negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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Aug 8, 2023
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Aug 8, 2023
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Very large selection of parts, competitive prices and fast delivery - whats not to like. Highly recommended.
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Aug 8, 2023
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Aug 8, 2023
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Aug 7, 2023
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Delivery quicker than expected. With user friendly tracking system. Quick response to mail questions related to order. Very satisfied.
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Aug 7, 2023
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Aug 7, 2023
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Aug 7, 2023
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Excellent service
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Aug 7, 2023
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Better stock management systems and processes…. I placed an order, it was accepted as the product was reflecting as available, a week later the order was cancelled due to the product not being available. My funds were transferred back to me. There was not enough time to order from another supplier as my trip to Europe was over.
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Answer by bike-discount.de/en
Aug 8, 2023
Dear customer, thank you for your order and your review. We are very sorry for the inconvenience caused. We are known for our excellent delivery performance. Unfortunately, however, it can also happen to us in rare individual cases that there was a stock error and an item is no longer available, although it was shown as available. We can understand that you do not find this satisfactory and would like to expressly apologise for this. Thank you for your understanding.
SO
Seamus O.
Gaborone Botswana
Aug 7, 2023
 Verified review
Pleased to have the goods delivered with in The time span agreed and all goods safe
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Aug 7, 2023
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Aug 7, 2023
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Would buy from again :-)

Quality products. Fast shipping.
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Aug 7, 2023
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Aug 7, 2023
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Correcte levering Binnen voorgestelde termijn correct geleverd. Was een goede prijs. Ik bestelde daar omdat ze juist een snellere levering beloofde dan de concurrentie, ben dus tevreden.
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Aug 7, 2023
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