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Reviews:

Dear customer, thank you for your order and your review. I have reviewed your case: unfortunately, we cannot send you the documents you requested, as we do not have them ourselves. You have to request these documents from the manufacturer. Likewise, it is not possible for us to modify the invoice. We kindly ask for your understanding.

Dear Customer, thank you for your order and your review. We are pleased that you are satisfied with the ordered items. I will forward your feedback and hope that we can satisfy you fully again next time. Thank you for your patience and understanding.

Dear customer, thank you for your order and your review. We are pleased that you are satisfied with the goods and our customer service. Unfortunately, we cannot offer the same shipping costs for all countries, but we would like to assure you that we regularly review our shipping costs and always offer fair conditions to our customers. We appreciate your understanding.

Dear customer, thank you for your order and your review. I have checked your case: you can see from the tracking that we have already handed over the order to our logistics partner the next day. For your delivery country, a longer transport route with several means of transport as well as customs clearance is necessary, so the delivery took a few days longer. Unfortunately, we can not influence this and therefore indicate in our store a delivery time of up to 12 working days. We hope that you will enjoy the ordered items and kindly ask for your understanding.

Dear customer, thank you very much for your order and review. We are pleased that you are satisfied with us. We offer our customers favourable prices and an extensive range of products from well-known manufacturers. Unfortunately, due to cost factors, we cannot offer a free return label for every country. We kindly ask for your understanding.

Dear customer, thank you for your order and your review. We are glad that you are satisfied with the product and with our customer service. Unfortunately, it seems that there were indeed problems on the delivery route. We apologize for the inconvenience. I could see that the order has been delivered to you in the meantime. If there is anything else we can help you with, please do not hesitate to contact us at any time. Thank you for your understanding.

Dear customer, thank you for your order and your review. We are sorry that you were not completely satisfied with us. If we can still help you in any way, please contact us at any time. We appreciate your understanding.

Dear customer, I have checked your information. Of course, we are sorry that you are not completely satisfied. You had placed the wrong order yourself by mistake. Unfortunately, we could not stop it in time, because it was already in logistics. However, I was able to make sure that we can now offer you a solution. Please feel free to contact us at any time if there is anything else we can do for you.

Dear customer, thank you for your order and your review. We are sorry that the delivery by our logistics partner was apparently not satisfactory. We will gladly pass on this feedback and ask for your understanding. A tip: usually you can choose between different shipping methods. It is possible that a different shipping method is recommended in your region. If we can still help you in any way, please do not hesitate to contact us at any time.

Dear customer, thank you for your order and your review. We are glad that you are satisfied with the ordered items but we are sorry that you seem to have had difficulties with the returns process. Can we still help you? Please do not hesitate to contact us at any time. We appreciate your understanding.

Dear customer, thank you for your order and your feedback. We are sorry that there have been inconveniences. If we can still help you in any way, please do not hesitate to contact us at any time. Thank you for your understanding.

Dear customer, thank you for your feedback. We are sorry that you were not completely satisfied. I have reviewed your case. Unfortunately, it seems that we were not able to help you sufficiently. We are sorry that the post office in your country apparently did not want to accept the parcel stamp we provided. However, it was the parcel stamp, which we provide by default without any known problems. Therefore, we kindly ask for your understanding. Please feel free to contact us via our contact form at any time if we can help you in any way.

Dear customer, thank you for your feedback. We apologize for the inconvenience, unfortunately one item was out of stock. Nevertheless, we would like to kindly inform you that we have answered your emails. Please understand that the contact form in our store is not a chatbot function. Our customer service is answered by real service staff, who conscientiously answer each mail individually. For this reason, the answers may take a day longer. A friendly note: Our service staff is always happy to be addressed in a friendly and polite manner. Thank you very much for your understanding. If you have any further questions or suggestions, please do not hesitate to contact us at any time.

Dear customer, thank you for your order and your review. We are really sorry for the inconvenience. We are already in contact with you and of course we will try to clarify the matter and help you! Please contact us at any time if you have any further questions. Thank you very much for your understanding.