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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
The price is unrivalled even when you add duty. What would improve the service would be the addition of duty at the shopping basket and therefore reduce price even further by not paying a handling charge at HMRC customs - other companies do this with great success
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6 days ago
Verified review
i order mny times in thid shop and i'm confident in all my purchases.
it's a pity that they don't send some items to Madeira in Portugal. they should work on that. because of that im still waiting my last purchase. i have to order to Porto, and after that ask a friend to put the bike on a ship in order i receive my bike. because of that o have to wait to many days.
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Nov 19, 2023
Verified review
Great place to by my bike gear. I am riding MTB and have used B-D for many years and have experienced that parts for older bikes with discontinued technology are pretty farst taken of the shelf. I would appreciate if older technology parts would be available longer at least as parts that can be ordered with longer lead time.
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Nov 6, 2023
Verified review
Bike finally arrived
Bike arrived 😁 and it was exactly what I ordered and it needed very little work to be able to ride it.
However it was 24 days after the initial order and payment. Little information from DHL and bike was delivered a day earlier than estimated delivery date. Fortunately someone was at home to receive the delivery.
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5 days ago
Verified review
To improve: Other competitors provide free shipping for order over 200Euro or just ask for a mere 2Euro contribution. As well as for small order the shipping costs are lower than yours.
This last order was over 300 Euro and I had to pay on top 15 Euro of shipping costs... Honestly, I didn't like it.
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Nov 10, 2023
Verified review
Everything was great but the package came torn apart
Everything was great, except the package came all torn apart, and glued with scotch tape :) and wasnt really a pretty sight :) Thank God, everything was connected to chain with plastic leash so nothing was missing like keys. Maybe it would be better to send it in a plastic bag then in paper box.
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Nov 18, 2023
Verified review
Good online bikestore
Website focusing on the distribution of bike product. Most often prices are less expensive than other provider (but not always). Product description and quality are generally good as the service for the expedition. I recommand Bike-discount
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8 days ago
Verified review
Easy platform to buy....plenty of…
Easy platform to buy....plenty of parts. The filters do not work properly. The delivery time is right for my country. After a specific amount of money i believe shipping cost should be free.
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Nov 11, 2023
Verified review
On my last order my phone number was missing and it was hard for courier 🚚 to deliver my goods.
On various bike parts, their weight is missing which is important information for me
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Nov 14, 2023
Verified review
Good website, easy to navigate. Competitive prices. Quick despatch of items ordered.
But they don't have the comprehensive range of products that some other online retailers have.
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5 days ago
Verified review
Great products and reasonable prices. The only reason I don't give 5 stars is because the shipping prices are very high. Overall I am quite satisfied with the products purchased.
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Nov 20, 2023
Verified review
good prices but when stock is out ....
good prices but when stock is out you cannot order but only leave your adres to get a signal when it's back in stock. I would like the choice to just order
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Nov 10, 2023
Verified review
Registered customer a long time ago without having a discount to any of my orders..why i should be a log-in client since i don't get any price off??
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8 days ago
Verified review
Prijs are competitive but dpd delivery not ok
Prijs are competitive. Dpd délibéré to belgium was nog goed. They delivered my package at a lick point at 12 km from my home without notification!
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Nov 7, 2023
Verified review
Excellent price and product
If you're willing to wait a week or two/three the products are fantastic, delivery perfect, quality excellent.
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Nov 18, 2023
Verified review
Best price online, perfect.
Amazon-pay charged me €25.- i found out later.
Somehow I don’t have an account. Maybe for later use.
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Nov 19, 2023
Verified review
All is very good except packaging. Tree times now, have I have got a
destroyed box which needed repacking by PostNord in Denmark
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Nov 20, 2023
Verified review
The bike came without pedals and the customer support staff is not well informed, thus, I am still waiting for a response.
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4 days ago
Verified review
Nothing i purchasd some RC cycling shoes. At a great price.
Great communication, fast delivery. Kept me well informed.
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4 days ago
Verified review
Good products and reasonable prices. Returning the products should be free of charge at least from inside Europe.
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