bike-discount.de/enReviews

Well as much as I searched they seemed to offer best price on the item I wanted, it arrived in 7 days, and Im satisfied. it's a shame you have to pay 10€ shipping, that makes me not want to order often, maybe once a year, I have to plan strategic and order many items at once to make it worthwhile, even if I order 100€ worth of stuff 10€ for shipping is 10% so you really think twice if you need these things at all

Received new item as described. Well packed and protected. Great price. Annoying delay in shipping due to customs. Could have had better communication regarding what to expect in shipping delay. Would order from them again.

Generally a good shopping experience, however I wasn’t informed about a certain product being available despite having requested that and the time from the order confirmation till the actual dispatch of the package was rather long. Nothing that would deter mi from using this shop again but maybe just a benevolent advice for improvement.

Beste, ll. bij bestelling artikel buitenblad Shimano FC-R8000 46T (met bijgeleverde foto dat ik zocht) maar kwam niet overeen met de afbeelding v/d foto op de website en kan het buitenblad hierdoor niet op de originele wijze afmonteren op de fiets...jammer! Met sportieve groet, Dan

Fast shipment, good price. Thanks for the gift. But the carton box is huge compared to the goods. Respectively I had to pay the double price for delivery. So, would be nice to use smaller sizes for the boxes.

I really like the company! The only downside is their returns policy which makes returns fairly expensive. I would really appreciate even a common returns policy that would make returns less expensive.

Good price, broad range of products including spare parts but the search function (narrowing selection of products, selection criteria) could be further improved or better: made easier

Met ll. bestelling v/e fietsonderdeel Shimano met bijgaande foto afbeelding dan ook graag exact hetzelfde onderdeel opsturen a.u.b.. Tekenen met de meeste hoogachting hoor. Ciao

All good apart from return shipment costs had to be paid by me. Hence I ended up paying shipment costs 3 times (1st order, return, 2nd order). This is not great at all.

The order has been sent from DHL to Speedy, a local delivery service which I do not uderstand. Why DHL do not deliver directly? We have DHL in Bulgaria.

Great prices overall, you could do better when i’ve put Some products in my basket, they dissapear out of nowhere and I have to search them again.

Super fast shipment & excellent packing. Customer support (replies, feedback, best value warranty communication) can improve in terms of time.

Pros: Competitive price Customer service availability 1 week shipping Wide range Improvement opportunities : Customer loyalty program

The record of the personal preferences as country, language and shopping cart could fix for a certain period even when the user log out

very good choice of products and all at competetive prices. a little disappointed that some of the bikes in my size were out of stock

Lots of products available for biking. If they had a store in Italy to shorten the shipping time, that would deserce 5 stars.

Quick delivery, however the ordered item was used. Contacted the support team and they gave me a proper discount.

Still OK, not riding the price hike yet and able to deliver everything I wanted. Stay this way if you can.

Delivery dispatch could be faster. Many competition companys have next day dispatch. Othervise Top!

Everything as expected. Good service. If delivery time shorter get 5 stars