bike-discount.de/en
Reviews:

14,217 reviews in the last 12 months47,858 total reviews  

4.80
Excellent

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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Mar 9, 2023
 Verified review
Overall good but delivery to Ireland can be slow
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Sep 16, 2023
 Verified review
I would like to have better courier experience
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Jun 28, 2023
 Verified review
Goog prices, huge selection and fast shipping.
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JM
Janez M.
Ljubljana
Jun 26, 2023
 Verified review
1 week to ship order all on stock pretty long….
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May 25, 2023
 Verified review
Delivery of the order was received but delayed.
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Oct 27, 2023
 Verified review
Quick response to my mails Very clear services
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Aug 22, 2023
 Verified review
Reliable delivery, program could be completer.
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Jun 13, 2023
 Verified review
Delivery time was as mentioned on the webside.
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Jun 12, 2023
 Verified review
Best price wasn't given immediately when asked
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May 29, 2023
 Verified review
Never any problems with delivering or products
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May 16, 2023
 Verified review
Great selection of products and fast delivery!
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Aug 15, 2023
 Verified review
Fast delivery and a great with parts in stock
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Aug 12, 2023
 Verified review
Shipping costs a bit higher than competitors.
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Jun 13, 2023
 Verified review
Everything ok,just delivery time is too long.
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Apr 20, 2023
 Verified review
Good price. Delivery to Belgium in four days.
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Aug 29, 2023
 Verified review
Good prices. Short return period of 14 days.
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Oct 31, 2023
 Verified review
faster shipping and support responses times
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Sep 28, 2023
 Verified review
Great prices and selection. Slow shipping.
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Aug 3, 2023
 Verified review
Price is great but shipping could be faster
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May 2, 2023
 Verified review
Low prices, quick shipping, clear content.
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