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Reviews:

Dear customer, thank you for your feedback. I have checked your enquiry. Unfortunately, something has indeed gone wrong here, for which we must apologise. We will contact you again to ensure that you receive the correct solution. Thank you for your understanding.

Thank you for your order and your review. We are sorry for the inconvenience you have experienced. In fact, our logistics partner informed us of an error in the routing code of several consignments, which resulted in the consignment being misrouted during transportation. Unfortunately, your shipment was also affected. We have immediately arranged a new shipment and sent you the tracking code. I could see that the shipment has already been delivered to you. The problem with the incorrect routing code has now been resolved. Thank you very much for your patience and understanding.

Dear customer, thank you for your feedback. We would like to apologise for the inconvenience. The goods have since been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.

Thank you for your order and your review, we are sorry that you were apparently not completely satisfied. Of course we are happy to receive feedback from our customers. However, please understand that we are responsible for the content published on our site. Therefore, reviews must comply with certain guidelines. (objective and constructive criticism, polite etc.). We may therefore have to delete a review if it does not meet this standard. Thank you for your understanding.

Dear customer, thank you for your review. The prices of the items are taxed in the country of destination, as required by law. The prices are therefore adjusted accordingly. Actually, the prices should already be adjusted if you have selected the correct country of delivery. You as the customer are responsible for any customs duties, as these are not levied by us. We thank you for your understanding.

Dear customer, thank you for your feedback. We would like to apologise for the inconvenience. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.

Dear customer, thank you for your feedback. We apologise for the inconvenience. I have checked your case and could not find any error. We are constantly working to improve our services. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you very much.

Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.

Dear customer, thank you for your feedback. I have checked your enquiry. Unfortunately, something has indeed gone wrong here, for which we must apologise. We will contact you again to ensure that you receive the correct solution. Thank you for your understanding.

Thank you for your order and your review. Would you like to give us more details about which payment methods you would like to use? You are welcome to give us feedback via our contact form.

Dear customer, thank you for your order and for your feedback. Is there anything else we can do for you or would you like to tell us more details? Please free to contact us at any time using our contact form.

Thank you for your order and your review. I have checked your details: We have quickly packed your order and handed it over to our logistics partner. However, we are very sorry that there was a delay on the transportation route. As I could see, the shipment has been delivered to you in the meantime. If we can help you in any way, please feel free to contact us at any time using our contact form. Thank you for your understanding and patience.

Dear customer, thank you for your feedback. Due to the considerable price differences in the various EU countries, we cannot treat every country the same when it comes to return shipping costs. In our webshop we inform you transparently in several places about the assumption of the return costs. In the case of justified complaints, we will of course cover the full shipping costs, regardless of the country. We ask for your understanding!

Thank you for your order and your review. We are sorry that the delivery of the requested item has obviously taken a little longer. We hope you enjoy the items you ordered. If there is anything else we can do for you, we are always happy to help. Many thanks for your patience and understanding.

Dear customer, thank you very much for your review and order! Is there anything else, we can help you with? You can always contact us using our contact form.

Dear customer, thank you for your order and for your feedback. We are sorry that we were apparently unable to fully satisfy you. Is there anything else we can do to help you? Please feel free to contact us at any time using our contact form.

Thank you for your order and for your feedback. Is there anything else we can do for you? Please feel free to contact us at any time using our contact form.

Thank you for your order and your review. We hope you enjoy the items you ordered. If we can help you in any way, please feel free to contact us at any time using our contact form.

Dear customer, thank you for your order and feedback. Can we be of any further assistance? Please feel free to contact us at any time using our contact form.

Dear customer, thank you for your order and for your feedback. Is there anything else we can do for you? Please feel free to contact us at any time using our contact form.