bike-discount.de/en
Reviews:

15,508 reviews in the last 12 months54,640 total reviews  

4.81
Excellent

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Valid

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Most relevant positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Most relevant negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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Sep 7, 2023
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Answer by bike-discount.de/en
Sep 7, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
LF
Ludo F.
Boortmeerbeek
Aug 29, 2023
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Answer by bike-discount.de/en
Aug 29, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are always welcome to contact us at any time via our contact form.
Aug 27, 2023
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Answer by bike-discount.de/en
Aug 28, 2023
Dear customer, thank you for your feedback. I have reviewed your case. We would like to apologize for the delay. Is there anything we can do for you? Please feel free to contact us by email or by using our contact form. Thank you for your interest.
Aug 25, 2023
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Answer by bike-discount.de/en
Aug 28, 2023
Dear customer, thank you for the feedback. We apologize for the slight delay in delivery. We are constantly working to improve our services. Is there anything else we can do for you? Feel free to contact us by email or by using our contact form. Thank you very much.
GE
Aug 19, 2023
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Answer by bike-discount.de/en
Aug 21, 2023
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication in our system from you. If you have any problem with your ordered items, please contact us via our contact form or email. Thank you for your understanding.
Aug 3, 2023
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Answer by bike-discount.de/en
Aug 3, 2023
Lieber Kunde, vielen Dank für Ihre Bewertung und Ihre Bestellung! Können wir Ihnen noch irgendwie helfen? Sie können uns gerne jederzeit über unser Kontaktformular kontaktieren.
Jul 27, 2023
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Answer by bike-discount.de/en
Jul 28, 2023
Dear customer, thank you for your feedback. We are sorry that you were not completely satisfied. Unfortunately, we cannot find any request from your side in our system. Is there anything else we can help you with? Please feel free to contact us via our contact form.
Jul 22, 2023
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Answer by bike-discount.de/en
Jul 24, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Jul 13, 2023
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Answer by bike-discount.de/en
Jul 14, 2023
Dear customer, thank you for your feedback. We are sorry that you were not completely satisfied. Unfortunately, we cannot find any request from your side in our system. May we still help you in any way? Please feel free to contact us via our contact form.