bike-discount.de/enReviews:
16,599 reviews in the last 12 months59,756 total reviews
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Most relevant positive review
Oct 29, 2023
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I’m a very pleased with, the prices and all the shops that i made, only the delivery to Portugal is a little bit too slow and should be a free delivery above a certain amount
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Most relevant negative review
May 28, 2024
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Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en
12 days ago
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Answer by bike-discount.de/en
10 days ago
Dear customer, thank you for your feedback.
We apologize for the inconvenience. Is there anything else we can do for you? Please feel free to contact us by email or using our contact form. We thank you for your understanding.
12 days ago
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The bike i ordered was not fine tuned - seems like no one actually even tried to ride it, poor assembly quality. Belt drive system was touching the cable, touching the chain guard and was making noises during the ride
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12 days ago
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Answer by bike-discount.de/en
10 days ago
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you have a problem with the items you have ordered, please contact us using our contact form. Thank you for your understanding.
12 days ago
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Está vez llegó bien, hace poco hubo un problema al transcribír la dirección. Los gastos de envío a España son un poco altos respecto al precio, producto ok.
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12 days ago
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12 days ago
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Answer by bike-discount.de/en
10 days ago
Dear customer,Thank you for your feedback.I have reviewed your case.We apologise for the delay.Is there anything we can do for you?Please feel free to contact us by email or using our contact form.Thank you for your interest.
12 days ago
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13 days ago
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I bought bike computer Garmin Edge 1050. The price at checkout was higher than in the offer. Sent message to support but nobody even reacted. I bought with higher price but that was not fair at all. Apart from this all perfect. Fast shipment, no problems.
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Answer by bike-discount.de/en
13 days ago
Dear customer,Thank you for your feedback.The prices of the items are taxed at the destination country, as required by law. So the prices adjust. Actually, the prices should already adjust if you have selected the correct delivery country. Ideally, you should log in to your customer account before shopping. Sometimes it also helps to refresh the browser.
In any case, the prices displayed during checkout are correct.
I hope I could help you.
13 days ago
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13 days ago
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13 days ago
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13 days ago
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13 days ago
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Мне не ответили на письмо по поводу возврата товара, И я так поняла возврат из Эстонии будет стоить очень дорого мне, поэтому больше не хочется рисковать и заказывать на этом сайте.
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Answer by bike-discount.de/en
13 days ago
Dear customer, thank you for your feedback. We apologise for the inconvenience. I have checked your case and cannot find any error. We are constantly working to improve our services. Is there anything else we can do for you? Please feel free to contact us by email or using our contact form. Thank you.
13 days ago
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Oct 10, 2024
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DHL forget my order in their warehouse
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Oct 10, 2024
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Oct 10, 2024
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Oct 10, 2024
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MTB is Ok.
De gebruiksaanwijzigingen zijn slecht. Je krijgt een losse doos met onderdelen bij en zoek het maar uit!
Op de foto van de fiets is een display op het stuur te zien maar deze zit er niet bij.
Goed opletten wat je koopt dus.
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Answer by bike-discount.de/en
Oct 10, 2024
Beste klant, bedankt voor uw feedback. Helaas kunnen we geen communicatie van u vinden in ons systeem. Als u een probleem heeft met uw bestelde artikelen, neem dan contact met ons op via ons contactformulier. Bedankt voor uw begrip.
Oct 10, 2024
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Items in stock are actually in stock, so that is good. Shipoing is fast, but a bit pricey compared to other shops. I asked for the price match service on one of tge items and never got any response on that. So not so good on that regard
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Oct 10, 2024
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They cancelled an order and gave me three separate explanations for doing so when I queried their breach of contract. I do not know the true reason but suspect they had made a pricing error and therefore refused to sell the items to me despite having accepted the contract. Very shabby practice in my view.
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Answer by bike-discount.de/en
13 days ago
Dear Customer,Thank you for your feedback.I have reviewed your request. Unfortunately, something did go wrong here, for which we apologize. We will contact you again to make sure you get the right solution.Thank you for your understanding.