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bike-discount.de/en
Reviews:

15,625 reviews in the last 12 months55,165 total reviews  

4.81
Excellent

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Most relevant positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Most relevant negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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13 days ago
 Verified review
The delivery is very slow. 2 to 3 weeks waiting.
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13 days ago
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13 days ago
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Answer by bike-discount.de/en
12 days ago
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Jul 10, 2024
 Verified review
Good range and ok discounts but still quite a lot of obsolete stock. Could carry more sizes.
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Jul 10, 2024
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Jul 10, 2024
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Good selection and fast delivery.
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Jul 9, 2024
 Verified review
No free returns for whole eu
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Answer by bike-discount.de/en
Jul 10, 2024
Dear customer, thank you for your feedback. Due to the considerable price differences in the various EU countries, we cannot treat every country the same when it comes to return shipping costs. In our webshop we inform you transparently in several places about the assumption of the return costs. In the case of justified complaints, we will of course cover the full shipping costs, regardless of the country. We ask for your understanding!
MD
Michael D.
Leopoldsburg
Jul 9, 2024
 Verified review
Until now everything went wel, even the returns.
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Jul 9, 2024
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Jul 8, 2024
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Jul 8, 2024
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Jul 8, 2024
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Jul 8, 2024
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Quick and friendly service.
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Jul 7, 2024
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Jul 7, 2024
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Answer by bike-discount.de/en
Jul 8, 2024
Dear customer, thank you for your feedback. We are of course sorry that you were not satisfied with a product and therefore had to make a complaint. The amount will be refunded to you as soon as the goods are in our warehouse. Is there anything else we can do for you? Please feel free to contact us again at any time.
Jul 7, 2024
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Arto T.
Finnland
Jul 7, 2024
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Jul 7, 2024
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Jul 7, 2024
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Jul 7, 2024
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1 star because of insisiting I write a review for free

I’m very annoyed about receiving messages asking me to write reviews. I HATE writing reviews. I’m a regular consumer not a reviewer. Why should I write reviews for free?
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Answer by bike-discount.de/en
Jul 8, 2024
Dear customer, thank you for your feedback. We do not actively ask customers to write reviews. Unfortunately, we cannot find any communication from you in our system. If you have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.