Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
I ordered the articles 3 weeks ago and I still haven”t recieved any parcel😳
Report review
Answer by bike-discount.de/en
Aug 18, 2023
Dear customer, thank you for your feedback. I have reviewed your case. The last orders have all been packed quickly and have been delivered to you in a timely manner. We are sorry that you do not seem to be completely satisfied. Is there anything else we can do for you? Feel free to contact us by email or by using our contact form. Thank you very much.
Aug 17, 2023
Verified review
Good prices and availability. The return process however is a bit cumbersome.
Also shipping abroad could be faster. Overall I recommend bike-discount.de
Report review
Aug 17, 2023
Verified review
Report review
Aug 17, 2023
Verified review
competitive prices
Report review
Aug 17, 2023
Verified review
Report review
Aug 17, 2023
Verified review
Report review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
Report review
Aug 16, 2023
Verified review
Nice quality products, well packed.
Shippment time could be improved.
Report review
Aug 16, 2023
Verified review
Jullie hebben ontzettend veel en de prijzen zijn keurig. Ik ben erg tevreden. Wat kan beter. DHL keuze levering is minder goed. Duitse post is sneller en geeft beter aan wanneer het gelever wordt. De keuze voor levering via DHL kan wat mij betreft vervallen
Report review
Aug 16, 2023
Verified review
Good bike part shop.
Wide selection of quality components.
Good and fast support if needed.
Shipping could be cheaper.
Report review
Aug 16, 2023
Verified review
Service is good, but im not the most patient person myself, so a little bit faster delivery would be better :). 1 month waiting is too long (complete bike,instock).
Report review
Aug 15, 2023
Verified review
Report review
Aug 15, 2023
Verified review
please add phone number that is given by the client
Report review
Answer by bike-discount.de/en
Aug 15, 2023
Dear customer, thank you for your feedback. I have reviewed your case. We would like to apologize for the delay. Is there anything we can do for you? Please feel free to contact us by email or by using our contact form.
Aug 15, 2023
Verified review
Fast delivery and a great with parts in stock
Report review
Aug 15, 2023
Verified review
faster preparing time to shipping, some times after order have to wait 3-5 days before dispatching parcel.
Report review
Aug 14, 2023
Verified review
Report review
Aug 14, 2023
Verified review
DHL service
Report review
Answer by bike-discount.de/en
Aug 15, 2023
Dear customer, thank you for your feedback.
We would like to apologize for the inconvenience. The goods are considered delivered in the meantime. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.