bike-discount.de/en
Reviews:

14,056 reviews in the last 12 months48,988 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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9 days ago
 Verified review

Bike Discount - eshop

Bike Discount is my preferred bike shop for bike gears and accessories. Good quality products in good market price. Delivery as promised to Finland and always correct product shipped.
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DJ
Mar 12, 2024
 Verified review

Excellent indeed.

Fast response, products well packed, correct refund, as allways. I placed 11 orders for in total 2500 € since 2022, MTB related items ( parts, clothing, slop tools, car bike rack).
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Mar 4, 2024
 Verified review
Gostei da variedade e disponibilidade dos produtos. E do envio em materiais recicláveis como o cartão. É importante utilizar menos plástico nos envios, gostei dessa forma de empacotar.
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ST
2 days ago
 Verified review

bike24

prezzi comprtitivi e buona scelta. Sarebbe bene che lo spedizioniere inbiasse una mail per il giorno di consegna, indicando, se non una fascia oraria, almeno mettina/pomeriggio.
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19 hours ago
 Verified review
The package was damaged during transit, clearly the fault of the transport company. After reaching out, they immediately resend the damaged and lost products. Great service!!
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Mar 6, 2024
 Verified review
They have the things I need for a good price. Very reliable site such that it's easy to navigate and pay after. Can't complain about the shipping because Im outside Germany.
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6 days ago
 Verified review

High quality

After years of purchasing, I can say that I’m very satisfied with quality of service, shipment, and of course goods that are offered. I would reccomend the shop to anyone!
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BG
Brian G.
Kilkenny
4 days ago
 Verified review

Excellent shop

Great after sales service, always reliable delivery, great products, only downfall is a lot of item's aren't in original boxes etc, but still perfect item's brand new
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6 days ago
 Verified review
Always excellent service, sharp prices, and just a solid shopping experience in general. But especially the service from personal experiences is emphatic, and excellent!
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3 days ago
 Verified review
Bike-discount.de is my "go to shop" for all bike and elecronic related stuff. Solid company that Never disappoints, fast delivery, great prices and excellent support.
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4 days ago
 Verified review

Support

Everything is perfect, except the support didn’t answer my question, before I place the order. It was product related. I found an answer on the competitor website
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11 days ago
 Verified review

Good

I am a frequent buyer. They always give me the same quality. Nevertheless it should be wise to give some reduction from shipping price after so many purchase.
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20 hours ago
 Verified review
I like them. Efficient and to the point. Not super friendly but they’re german and I am latin american so I understand. Will keep buying from them, no doubt.
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7 days ago
 Verified review

Excellent shop for bikers

Great experience. Quality products. Good prices. Fast delivery (to Croatia). I will recommend the shop to my biker friends. I'll come back defenitelly.
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10 days ago
 Verified review

Great discount compared to others

Everything that I need for my Bike is available here.. Thank you for you're great service and fast shipping Also has great discount compared to others
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RD
Reggae D.
Bratislava
13 days ago
 Verified review
Reliability. Fast delivery. What could we possibly do better: How about proposing a free shipping for a product(order) which amount is above 1000 EUR?
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Feb 28, 2024
 Verified review
While I was sceptical to order rims (fragile item)...the parcel arrived in excellent condition and well packaged. Arrived safely and on time.Thanks
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Mar 15, 2024
 Verified review
Prices are very good and customer's service also. I would suggest to have some discount regarding shipping costs when the amount is over 100 euros.
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2 days ago
 Verified review

Competitive prices, extensive choice, postage expensive/slow

Competitive prices and extensive choice and stock. Postage is expensive at €10 no matter what, and takes a week to arrive in Portugal from Germany.
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13 days ago
 Verified review
Price rises on check out and second time product page is loaded Good stock I normally buy my parts here. ZEB, Magura dropper, 12 speed.. ect.
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