bike-discount.de/en
Reviews:

15,983 reviews in the last 12 months44,695 total reviews  

4.80
Excellent

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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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2 days ago
 Verified review
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HZ
Ha Z.
Drenthe
2 days ago
 Verified review
Very satisfied. Will definitily order again at this shop.
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DG
Dimitris G.
Athens, Greece
2 days ago
 Verified review

dsl spoiled the image I have of your company

I like the speed of the shipment, the packaging of the products and the speed of the shipment. I did not like the speed of delivery and the manner of the transport company.
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2 days ago
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2 days ago
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2 days ago
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2 days ago
 Verified review
Sent part of the order, and only informed me after posting,
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Answer by bike-discount.de/en
19 hours ago
Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.
2 days ago
 Verified review
fast & good service, keep it the same.
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2 days ago
 Verified review
Perfect choice, perfect service.
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2 days ago
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2 days ago
 Verified review
good prices - prompt shipping
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2 days ago
 Verified review

Good, reliable service

Good price. Ordered what I wanted and it was delivered reasonably promptly. That's pretty much all I expect and require from an online retailer.
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2 days ago
 Verified review
Everything worked smoothly.
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2 days ago
 Verified review
Fast delivery, good website and clear return policy
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2 days ago
 Verified review
I had to cancel my order for personal reasons and the team was super nice, instant refund and no hassle. Will buy again soon. Thank you Bike Discount!
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2 days ago
 Verified review

Excellent

Delivery was fast and returning an order was easy
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2 days ago
 Verified review
Good shop, fast delivery. Also return policy is good
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AV
Andrej V.
Brezovica, SLO
2 days ago
 Verified review
Always correct and fast.
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2 days ago
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2 days ago
 Verified review
fast delivery and reasonable price
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