bike-discount.de/en
Reviews:

14,214 reviews in the last 12 months49,757 total reviews  

4.80
Excellent

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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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2 days ago
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Excellent store

Fast service, cheap prices, a lot of products
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2 days ago
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My favourite shop

I always take my first steps in purchasing bicycle parts to bike-discount.de Good prices, good after-sales customer service, hassle-free returns of accidentally wrongly selected components. I've never had a bad experience here.
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All good
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2 days ago
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Had to return shoes as they were too small, very helpful and made this process easy. Always have received my orders well packaged and in a timely manner.
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2 days ago
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Fast delivery on
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Excellent online store. Good selection. Fast delivery.
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They do what they promised
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2 days ago
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Very quick delivery and item’s received wer fantastic
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