bike-discount.de/enReviews:
15,650 reviews in the last 12 months55,313 total reviews
Excellent
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Most relevant positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
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Most relevant negative review
May 28, 2024
Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en
3 days ago
Verified review
God service
Gode priser
Hurtig levering
(In danish)
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3 days ago
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3 days ago
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Everything went quickly and without problems
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3 days ago
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Good price and fast deliver
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3 days ago
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Long time
I have been buying from BD for the last 7 years and after each purchase have to compliment them on the ease of purchase and postage. All orders have always been perfect.
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3 days ago
Verified review
Very fast.
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3 days ago
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3 days ago
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3 days ago
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4 days ago
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4 days ago
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Great quality and fast service
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4 days ago
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4 days ago
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4 days ago
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4 days ago
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PN
Per-Olof N.
Hamburg
4 days ago
Verified review
Satisfied
Easy to order, fast delivery. They actually have it in store when they state that.
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4 days ago
Verified review
great
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4 days ago
Verified review
Tracking was useless. 20 days shipment.
Customer service was quick to response, but the answers about the delivery wasn't helpful at all.
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Answer by bike-discount.de/en
4 days ago
Thank you for your order and your review.
We are sorry for the inconvenience you have experienced.
In fact, our logistics partner informed us of an error in the routing code of several consignments, which resulted in the consignment being misrouted during transportation. Unfortunately, your shipment was also affected.
We have immediately arranged a new shipment and sent you the tracking code. I could see that the shipment has already been delivered to you.
The problem with the incorrect routing code has now been resolved.
Thank you very much for your patience and understanding.
4 days ago
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4 days ago
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