bike-discount.de/en
Reviews:

14,214 reviews in the last 12 months49,757 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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4 days ago
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The products I ordered were exactly what I needed. They were packed properly so that they would not be damaged during transport. The delivery time was a little longer than stated, but that was not Bike Discount's or DHL's fault. The political strikes in Finland at the time had an impact on the matter.
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AJ
4 days ago
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Good service , nothing to complain about
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4 days ago
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Nice prices and quick shipment. I love it :)
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4 days ago
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Prompt delivery and reasonable prices , could always be a bit cheaper though .But overall vert reliable
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4 days ago
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So far everything has been perfect
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4 days ago
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fast responding and delivery of the article ordered.
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4 days ago
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One of my favorite bike shops out there

Great prices, fast shipment and good customer care (by personal experience). One of my top sellers of bike components for my custom builds since about 2016.
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4 days ago
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Good price and nice shipment speed.
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Fast delivery
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