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Most relevant positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
Poor customer support. I have placed an order 3 weeks ago and since then I am waiting for the package to arrive. No interest whatsoever to resolve the issue.
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Answer by bike-discount.de/en
Aug 22, 2023
Dear customer, thank you for your feedback. I have reviewed your case. The last orders have all been packed quickly and delivered to you in a timely manner. We are sorry that it is taking a little longer this time. We will take care of a solution as soon as possible. Thank you for your understanding.
Aug 21, 2023
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Aug 21, 2023
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Aug 21, 2023
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Aug 21, 2023
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Ein sehr guter Laden.
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Aug 21, 2023
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Aug 21, 2023
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Aug 21, 2023
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Great - simple - easy
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Aug 21, 2023
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Fast shipping, great prices, excellent customer service, great products, free returns under guarantee.