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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
DHL messed up the delivery but sadly i received very poor feedback from customer service. I still do not have my material and do not know where it is at the moment.
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Answer by bike-discount.de/en
2 days ago
Dear customer, thank you for your feedback. I have checked your request. Unfortunately, something did indeed go wrong, for which we must apologize. We will contact you again to ensure that you receive the correct solution. Thank you for your understanding.
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