bike-discount.de/en
Reviews:

14,760 reviews in the last 12 months52,015 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Mar 26, 2024
 Verified review
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
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Reviews for bike-discount.de/en

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23 hours ago
 Verified review

Never again Bike Discount

I ordered a bike from Bike Discount on 28.4.2024, after a long wait they delivered the wrong bike and mine turned out to have gone to a gentleman from Austria, after talking to a Bike Discount he asked me to return it and that they would send me the correct bike immediately - again immediately...., so far so good but the arguments and problems caused by their logistics partner DCHL cost me a lot of nerves, phone calls and emails... after a week the wrong bike was returned to bike discount. I had to call them again and ask them where my bike is and when I will get it, the answer was the bike has been shipped, tomorrow I will send you the tracking number and the amount of the delay compensation, yes but today again I don't receive the promised information from them and I write an email again asking what is happening with my bike, to which I received a reply that again they cannot provide me with a tracking number, but not to worry, the bike is on its way to me and I will receive compensation for the delay and all the arguments of the incredible 30 euro 🤣🤣🤣
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2 days ago
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2 days ago
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Speed could be better.
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2 days ago
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Good selection and prices, a bit slow on delivery.
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2 days ago
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2 days ago
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3 days ago
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Shipping price doesn't make any sense

Shipping price to Madeira Island doesn't make any sense, in addition to excluding many of the items for shipping, like rims
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Answer by bike-discount.de/en
2 days ago
Dear customer, thank you for your feedback. We apologize for the inconvenience. We are constantly working to improve our services. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you very much.
3 days ago
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3 days ago
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3 days ago
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3 days ago
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4 days ago
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The trunk bag was so big it collided the saddle. I was never able to use it in my bike. Now it is useless in my closet.
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Answer by bike-discount.de/en
4 days ago
Dear customer, thank you for your order and your review. We are sorry that you have apparently ordered the wrong item. You have the option of returning the item to us for a refund within our withdrawal period. (You will find the return conditions clearly displayed on our website). We are also happy to offer you our advice at any time before your purchase. If there is anything else we can do for you, please do not hesitate to contact us.
4 days ago
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4 days ago
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Answer by bike-discount.de/en
4 days ago
Dear customer, thank you very much for your review and order! We are very sorry that we could not satisfy you completely. Would you like to let us know how we can help you? You can always contact us using our contact form.
4 days ago
 Verified review
Delivery last more than a week.
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4 days ago
 Verified review
Great price. Great product. Great shipping time, from there to here
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4 days ago
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4 days ago
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Good packing and fast delivery.
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5 days ago
 Verified review
good price, delivery takes longer than Bpost.
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5 days ago
 Verified review
Nice bike and quick delivery, I bought a Radon bike, and think it’s misleading that prices on Radons and bikediscounts websites aren’t the same, feels a bit like being tricked!
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