bike-discount.de/enReviews:
15,642 reviews in the last 12 months55,266 total reviews
Excellent
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Most relevant positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
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Most relevant negative review
May 28, 2024
Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en
4 days ago
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5 days ago
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4 Week delevery. Super :-[
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Answer by bike-discount.de/en
4 days ago
Thank you for your order and your review. I have checked your details:
We have quickly packed your order and handed it over to our logistics partner.
However, we are very sorry that there was a delay on the transportation route.
As I could see, the shipment has been delivered to you in the meantime.
If we can help you in any way, please feel free to contact us at any time using our contact form.
Thank you for your understanding and patience.
5 days ago
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5 days ago
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5 days ago
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Too late delivery.
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Answer by bike-discount.de/en
5 days ago
Thank you for your order and your review. We are sorry that the delivery of the requested item has obviously taken a little longer. We hope you enjoy the items you ordered.
If there is anything else we can do for you, we are always happy to help.
Many thanks for your patience and understanding.
5 days ago
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5 days ago
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5 days ago
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6 days ago
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6 days ago
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6 days ago
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6 days ago
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7 days ago
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The comments this site has on products are controlled, and if you make a bad review based on your experience, they don’t publish it
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Answer by bike-discount.de/en
5 days ago
Thank you for your order and your review, we are sorry that you were apparently not completely satisfied.
Of course we are happy to receive feedback from our customers. However, please understand that we are responsible for the content published on our site. Therefore, reviews must comply with certain guidelines. (objective and constructive criticism, polite etc.). We may therefore have to delete a review if it does not meet this standard. Thank you for your understanding.
7 days ago
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Efficient service
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7 days ago
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7 days ago
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8 days ago
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8 days ago
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8 days ago
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Reliable company
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8 days ago
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Answer by bike-discount.de/en
5 days ago
Dear customer, thank you very much for your review and order!
We are very sorry that we were apparently unable to fully satisfy you.
Would you like to let us know how we can help you? You can reach us at any time via our contact form.