bike-discount.de/enReviews:
16,144 reviews in the last 12 months57,939 total reviews
Excellent
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Most relevant positive review
Oct 29, 2023
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I’m a very pleased with, the prices and all the shops that i made, only the delivery to Portugal is a little bit too slow and should be a free delivery above a certain amount
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Most relevant negative review
May 28, 2024
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Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en
3 days ago
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3 days ago
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3 days ago
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5 days ago
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5 days ago
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5 days ago
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Answer by bike-discount.de/en
3 days ago
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you have a problem with the items you have ordered, please contact us using our contact form. Thank you for your understanding.
5 days ago
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5 days ago
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Excellent webshop with good prices, fast delivery and superb goods. Only the description could be a bit more precise.
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5 days ago
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6 days ago
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6 days ago
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Answer by bike-discount.de/en
6 days ago
Dear customer, thank you for your feedback.
Due to the current high volume of orders in our shop, the processing and delivery of your bike will take a little longer.
All ordered bikes have to be completely assembled, checked and packed by our mechanics before they are shipped to our customers in order to ensure a high quality standard upon delivery. This time-consuming and labour-intensive quality standard must be maintained by us in order to ensure that our bikes are in perfect condition when they are delivered to our customers.
Thank you for your understanding.
6 days ago
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Promlems with homedelivery.
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Answer by bike-discount.de/en
6 days ago
Dear customer,Thank you for your feedback.I have reviewed your case.We apologise for the delay.Is there anything we can do for you?Please feel free to contact us by email or using our contact form.Thank you for your interest.
6 days ago
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6 days ago
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7 days ago
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7 days ago
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Good and quick response
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7 days ago
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Answer by bike-discount.de/en
6 days ago
Dear customer, thank you for your feedback. We apologise for the inconvenience. I have checked your case and cannot find any error. We are constantly working to improve our services. Is there anything else we can do for you? Please feel free to contact us by email or using our contact form. Thank you.
7 days ago
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7 days ago
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8 days ago
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Good selection of products, good prices. Could do with free shipping for smaller orders for repeat customers.
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