I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
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Jan 26, 2022
I am dissatisfied with my warranty claim. I sent item back for replacement, but got a refund - claiming the product was not in stock at the time. I was instructed to reorder the item, but at much higher price.
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Reviews for bike-discount.de/en
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Verified review
8 days ago
Process was fast
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8 days ago
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Answer by bike-discount.de/en
7 days ago
Dear customer, thank you for your review.
Unfortunately, it seems that your order could not be fulfilled, we are sorry. Can we help you in any way? You are welcome to contact us via our contact form.
Verified review
8 days ago
Great choice @ a great price
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8 days ago
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8 days ago
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8 days ago
Compared to other online stores - some items could be found easier /cheaper in their store.
Aún no he recibido el pedido! Casi un mes esperando!🤬
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Answer by bike-discount.de/en
9 days ago
Estimado cliente, gracias por su valoración, lamentablemente el paquete no pudo serle entregado debido a una información de dirección aparentemente incorrecta. A continuación, se entregó en una paquetería de su ciudad. La dirección de esta tienda de paquetería era visible en el seguimiento del envío. Lamentablemente, no recogió el paquete allí. Póngase en contacto con nosotros a través de nuestro formulario de contacto para que podamos ayudarle. Muchas gracias.
Verified review
10 days ago
Good product range, good prices, fast delivery. Customer service however below par.
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10 days ago
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10 days ago
I received a broken product a they will not refund or replace,
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Answer by bike-discount.de/en
10 days ago
Dear customer, thank you for your feedback. I have reviewed your case. A staff member will get back to you as this was not handled appropriately on our part. Of course, you can return the item to us and we will refund it or send you a replacement item. We apologize for the inconvenience and kindly ask for your understanding!
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