bike-discount.de/enReviews

: 37,369Excellent

4.79

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Jun 7, 2022
updated on: May 29, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more


certified since: Jun 7, 2022
updated on: May 29, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

14,822 verified reviews in the last 12 months

37,369 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jan 17, 2023
I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
Report review

the most relevant critical review


Dec 16, 2022
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
Report review

Reviews for bike-discount.de/en

(1404)
(235)
Reset
 Verified review
11 days ago
Item are all the time in stock and price is better from professional store only, the only upgrade you can do is packaging, my 2 recent order was damaged because use box too big and item was not enough packed so box arrived destroyed.. But I am really satisfied to order in our shop, thanks so much !
Report review
 Verified review
11 days ago
Report review
 Verified review
11 days ago
Shipping took over two weeks. Minor problems with the order as well, i bought a handlebar for a road bike, cables for breaks and gears were missing.
Report review
 Verified review
11 days ago
Report review
 Verified review
11 days ago
 
They sent me a used pair of wheelsets. the customer service took very long time to reply to my problem.
Report review
Answer by bike-discount.de/en
10 days ago
Sehr geehrte Kundin, sehr geehrter Kunde, vielen Dank für Ihre Bestellung und Bewertung. Ich habe Ihre Angaben überprüft. Wir müssen uns für die Unannehmlichkeiten entschuldigen, es scheint ein Fehler bei der Lieferung aufgetreten zu sein. Wir haben Ihnen jedoch innerhalb von drei Werktagen geantwortet und Ihnen bereits eine gute Lösung und eine volle Rückerstattung angeboten. Wir bitten um Entschuldigung und stehen Ihnen für weitere Fragen jederzeit zur Verfügung.
 Verified review
11 days ago
Mostly all has been fine, though defective crank and pedals on a MTB was not acknowledge, They even send me another pair of cheaper AND defective pedals to shut me up...
Report review
 Verified review
11 days ago
Report review
 Verified review
12 days ago
 
Report review
 Verified review
12 days ago
Report review
 Verified review
12 days ago
I love variety of products, and good prices. What they could improve is delivery time, it takes even a week to deliver it should be 24h. Furthermore I would love to see possibility to modify the order before it has been shipped.
Report review
 Verified review
12 days ago
Report review
 Verified review
13 days ago
Report review
 Verified review
13 days ago
You can't do nothing better
Report review
 Verified review
13 days ago
 
by Al J.
Report review
 Verified review
13 days ago
Seems to almost always have the stuff I´m looking for.
Report review
 Verified review
13 days ago
Report review
 Verified review
13 days ago
 
So far so good
Report review
 Verified review
13 days ago
I think that the quick and appropriate response typical of a German company is truly impressive. In other words, if the shipping fee for international cargo becomes cheaper, the evaluation will be further improved.
Report review
 Verified review
13 days ago
Great selection of products and fast delivery!
Report review
 Verified review
13 days ago
Delivery can be quite slow
Report review