bike-discount.de/enReviews:
15,642 reviews in the last 12 months55,266 total reviews
Excellent
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Most relevant positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
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Most relevant negative review
May 28, 2024
Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en
Apr 16, 2024
Verified review
Transport/shipment, it would be very positive if the carrier provided an indication of the expected delivery date. I never know when we will be able to receive the order, it depends on the freight forwarder.
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AM
A. M.
Estonia
Apr 16, 2024
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MB
marcel B.
Egmond
Apr 16, 2024
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Got wheelset with different body, solving it takes weeks and lot of phonecalls that bike discount does NOT answer. Worst bike internet shop
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Answer by bike-discount.de/en
Apr 16, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Apr 15, 2024
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Apr 15, 2024
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Excellent online bike shop
Good choice of products, good pricing and delivery as promised
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Apr 15, 2024
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Apr 15, 2024
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Apr 15, 2024
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Apr 15, 2024
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Apr 15, 2024
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last 4 orders I get missing products and company doesn't response well
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Apr 15, 2024
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Apr 15, 2024
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The distribution is very bad. No one knows where the order is located, the driver lied when indicating the delivery time.
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Apr 15, 2024
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Apr 14, 2024
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Apr 14, 2024
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JT
Juho T.
Tampere
Apr 14, 2024
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Decent prices and fast delivery. Minus one star for having to pay if I need to return something.
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Apr 14, 2024
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It's unacceptable for the address to have the wrong postcode and for it not to be detected immediately before being sent to the courier, not to mention two weeks from Germany to Portugal 😞
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Answer by bike-discount.de/en
Apr 15, 2024
Dear customer, thank you for your feedback.
We would like to apologize for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.
Apr 14, 2024
Verified review
Nice package. There should be free shipping.
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Apr 14, 2024
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Apr 14, 2024
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