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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication about a problem in our system from you. If you have any problem with your ordered items, please contact us through our contact form. Thank you for your understanding.
Nov 1, 2023
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Oct 31, 2023
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In general I like Bike discount a lot, unfortunately the delivery service they use is DHL and I very rarely have a good experience with them
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Oct 31, 2023
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Oct 31, 2023
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faster shipping and support responses times
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Oct 31, 2023
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They have great prices. Good for small stuff. For bikes, I'm not sure if I had a bad experience of they're just not that great.
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Oct 30, 2023
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The service was fast and the customer is kept informed of the dispatch progress.
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Oct 30, 2023
Verified review
Great
Lot of stuff, great prices, great support, quick shipping.
It would be nice to have free shipping to Croatia, at least for orders over 100eu.
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Oct 30, 2023
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Fast delivery
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Oct 29, 2023
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Shipping
Please improve shipping ordered in Friday. You packed it in the Monday.
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Oct 29, 2023
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Oct 28, 2023
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Minimum spend for uk delivery is excessive.
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Answer by bike-discount.de/en
Oct 30, 2023
Dear customer, thank you for your order and feedback. We are sorry that we have not been able to fully satisfy you. Our customers appreciate our excellent prices and the wide range of products available. We calculate our fair order conditions according to the logistical requirements and specifications for each country. This is clearly displayed on our website so that you can make an informed purchasing decision.
Thank you for your understanding.
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