I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
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Jan 26, 2022
I am dissatisfied with my warranty claim. I sent item back for replacement, but got a refund - claiming the product was not in stock at the time. I was instructed to reorder the item, but at much higher price.
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Verified review
10 days ago
Great customer service and advice but delivery was not a smooth process.
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10 days ago
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10 days ago
Quick and cheap. When you leave the site your orders disappear
Great parts availability. Dificult interaction after some time between orders.
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Jan 13, 2023
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Jan 13, 2023
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Jan 13, 2023
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Jan 13, 2023
I have been waiting for my shipment for more than a month, after several phone calls and emails i have to keep waiting for an inquiry of the shipment
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Answer by bike-discount.de/en
Jan 13, 2023
Dear customer, thank you for your feedback and we must apologize for our internal communication error, our messages to you unfortunately overlapped!
As we have informed you, unfortunately your package has been lost in transit by our logistics partner. We are truly sorry for this. Of course, we will immediately refund you the amount in the selected payment method.
Verified review
Jan 12, 2023
Prices and delivery okay. Finding things in the site is sometimes a bit hard.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
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