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Top positive review
Aug 16, 2023
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Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Dear customer, thank you for the feedback. Due to the significant price differences in the various EU countries, we cannot treat every country equally when it comes to return shipping costs. In our webshop, we inform you transparently in several places about the assumption of return shipping costs.
Sep 3, 2023
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Sep 3, 2023
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Refund service good
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Sep 2, 2023
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Good relation price/offered products, and good and trustful lead time.
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Sep 2, 2023
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Sep 2, 2023
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shipment processing and delivery should be faster
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Sep 1, 2023
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Sep 1, 2023
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Dismal Shipping experience
Shipping has been dismal. I opted for DHL and paid extra to ensure on time delivery. My package from Germany to Portugal has been in transit for 20 days and is still not delivered. My enquiries with Bike Discount are responded many days after my queries, and are often vague. I doubt I will buy from BD again or recommend them as a reputable site.
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Answer by bike-discount.de/en
Sep 4, 2023
Dear customer, thank you for your feedback. Please accept my apologies for the delay. I can see that your order has been delivered to you in the meantime. Is there anything else we can do for you? You are welcome to contact us via our contact form or by e-mail. Thank you for your understanding.
Sep 1, 2023
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Sep 1, 2023
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Sep 1, 2023
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Aug 31, 2023
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Good price, however long delivery time
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Aug 31, 2023
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Not shure, i think you do well
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Aug 31, 2023
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The delivery service from DHL was terribly BAD 👎
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Aug 31, 2023
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Some more varied products in the cleaning department, more stickers/wraps, and more diverse clothing
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