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Reviews:

Dear Customer,Thank you for your feedback.I have reviewed your request. Unfortunately, something did go wrong here, for which we apologise. We will contact you again to ensure that you receive the correct solution.We thank you for your understanding.

Dear customer,Thank you for your feedback. We packed your order within one day and also handed it over to our logistics partner. Unfortunately, the delivery is indeed taking an unusually long time, over which we have no control. An investigation has already been commissioned and we will inform you immediately as soon as we have the results. You can contact us at any time using our contact form or by email.

Dear customer, thank you for your feedback. Due to the current high volume of orders in our shop, it will take a little longer to process and deliver your bike. All bikes ordered have to be fully assembled, checked and packed by our mechanics before they are sent to our customers to ensure a high quality standard on delivery. We have to maintain this time-consuming and labour-intensive quality standard to ensure that our bikes are in perfect condition when they are delivered to our customers. Thank you for your understanding.

Dear customer, Thank you for your feedback. We apologise for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by email or using our contact form. Thank you for your understanding.