I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
I love variety of products, and good prices. What they could improve is delivery time, it takes even a week to deliver it should be 24h. Furthermore I would love to see possibility to modify the order before it has been shipped.
I think that the quick and appropriate response typical of a German company is truly impressive. In other words, if the shipping fee for international cargo becomes cheaper, the evaluation will be further improved.
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May 16, 2023
Great selection of products and fast delivery!
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May 16, 2023
Delivery can be quite slow
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May 16, 2023
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May 15, 2023
The opportunity return products from Sweden is hassle and the cost is way to big 😟
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Answer by bike-discount.de/en
May 17, 2023
Dear customer,
thank you for your order and your feedback.
Our return conditions for your country of delivery can be viewed transparently on our website before the purchase.
We therefore kindly ask for your understanding for our procedure.
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May 15, 2023
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May 15, 2023
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May 15, 2023
The quality of the product of Radon was nice. The delivery time of the package was a little delayed.
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